Customer Service Contract Job Trends in Bradford

Customer Service
West Yorkshire > Bradford

The table below provides summary statistics and contractor rates for jobs advertised in Bradford requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 11 April 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Apr 2026
Same period 2025 Same period 2024
Rank 18 - 17
Rank change year-on-year - - -1
Contract jobs citing Customer Service 4 0 2
As % of all contract jobs in Bradford 4.55% - 3.23%
As % of the Processes & Methodologies category 5.06% - 3.64%
Number of daily rates quoted 3 0 2
10th Percentile £315 - £271
25th Percentile £394 - £280
Median daily rate (50th Percentile) £533 - £308
Median % change year-on-year - - -52.69%
75th Percentile £544 - £348
90th Percentile £548 - £364
West Yorkshire median daily rate £160 £309 £363
% change year-on-year -48.22% -14.76% +31.82%

All Process & Methodology Skills
Bradford

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Bradford.

Contract vacancies with a requirement for process or methodology skills 79 20 55
As % of all contract IT jobs advertised in Bradford 89.77% 83.33% 88.71%
Number of daily rates quoted 58 9 52
10th Percentile £283 £420 £301
25th Percentile £413 £450 £386
Median daily rate (50th Percentile) £504 £495 £470
Median % change year-on-year +1.76% +5.32% -10.48%
75th Percentile £618 £618 £552
90th Percentile £666 £655 £625
West Yorkshire median daily rate £500 £463 £490
% change year-on-year +8.11% -5.61% -6.67%
Number of hourly rates quoted 4 6 0
10th Percentile £12.21 - -
25th Percentile £12.21 - -
Median hourly rate £16.76 £22.14 -
Median % change year-on-year -24.31% - -
75th Percentile £21.48 - -
90th Percentile £21.79 - -
West Yorkshire median hourly rate £15.38 £27.50 £12.53
% change year-on-year -44.09% +119.47% -53.59%

Customer Service
Job Vacancy Trend in Bradford

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Bradford.

Customer Service job vacancy trend in Bradford

Customer Service
Daily Rate Trend in Bradford

Contractor daily rate distribution trend for jobs in Bradford citing Customer Service.

Contractor daily rate distribution trend for jobs in Bradford citing Customer Service

Customer Service
Daily Rate Histogram in Bradford

Daily rate distribution for jobs citing Customer Service in Bradford over the 6 months to 11 April 2026.

Daily rate histogram for Customer Service in Bradford

Customer Service
Hourly Rate Trend in Bradford

Contractor hourly rate distribution trend for jobs in Bradford citing Customer Service.

Contractor hourly rate distribution trend for jobs in Bradford citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Bradford by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (25.00%) SharePoint
Applications
1 1 (25.00%) Microsoft Excel
1 1 (25.00%) Microsoft PowerPoint
Communications & Networking
1 1 (25.00%) Wireless
General
1 1 (25.00%) Analytical Skills
1 1 (25.00%) Local Government
1 1 (25.00%) Organisational Skills
1 1 (25.00%) Social Skills
Job Titles
1 1 (25.00%) Administrator
1 1 (25.00%) Analyst
1 1 (25.00%) Business Analyst
1 1 (25.00%) ERP Manager
1 1 (25.00%) IT Manager
1 1 (25.00%) IT Security Manager
1 1 (25.00%) Project Administrator
1 1 (25.00%) SAP Manager
1 1 (25.00%) Security Manager
1 1 (25.00%) Service Manager
1 1 (25.00%) Technical Analyst
1 1 (25.00%) Technical Business Analyst
1 1 (25.00%) Transformation Manager
Libraries, Frameworks & Software Standards
1 1 (25.00%) SAP Fiori
Miscellaneous
1 1 (25.00%) CCTV
1 1 (25.00%) Cyber Threat
1 1 (25.00%) Team-Oriented Environment
Processes & Methodologies
1 2 (50.00%) Service Delivery
2 1 (25.00%) Agile
2 1 (25.00%) Business Process Modelling
2 1 (25.00%) Creative Thinking
2 1 (25.00%) Customer Engagement
2 1 (25.00%) Data Modelling
2 1 (25.00%) Decision-Making
2 1 (25.00%) Enterprise Architecture
2 1 (25.00%) ERP
2 1 (25.00%) GAP Analysis
2 1 (25.00%) ITIL
2 1 (25.00%) ITSM
2 1 (25.00%) Lean Six Sigma
2 1 (25.00%) Release Management
2 1 (25.00%) Scaled Agile Framework
2 1 (25.00%) Service Management
2 1 (25.00%) Six Sigma
2 1 (25.00%) User Acceptance Testing
2 1 (25.00%) Validation
2 1 (25.00%) Workflow
Programming Languages
1 1 (25.00%) ABAP
Qualifications
1 1 (25.00%) Degree
Vendors
1 1 (25.00%) Microsoft
1 1 (25.00%) SAP