Customer Service Contract Job Trends in Preston

Customer Service
Lancashire > Preston

The table below provides summary statistics and contractor rates for jobs advertised in Preston requiring Customer Service skills. It covers contract job vacancies from the 6 months leading up to 18 September 2026, with comparisons to the same periods in the previous two years.

6 months to
18 Sep 2026
Same period 2025 Same period 2024
Rank 27 - -
Rank change year-on-year - - -
Contract jobs citing Customer Service 6 0 0
As % of all contract jobs in Preston 3.26% - -
As % of the Processes & Methodologies category 3.95% - -
Number of daily rates quoted 5 0 0
10th Percentile £207 - -
25th Percentile £263 - -
Median daily rate (50th Percentile) £300 - -
75th Percentile £310 - -
90th Percentile - - -
Lancashire median daily rate £275 - £220
% change year-on-year - - +81.44%

All Process & Methodology Skills
Preston

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Preston.

Contract vacancies with a requirement for process or methodology skills 152 68 35
As % of all contract IT jobs advertised in Preston 82.61% 93.15% 79.55%
Number of daily rates quoted 102 47 21
10th Percentile £310 £352 £200
25th Percentile £453 £409 £400
Median daily rate (50th Percentile) £550 £455 £575
Median % change year-on-year +20.88% -20.87% +31.84%
75th Percentile £626 £635 £627
90th Percentile £671 £679 £975
Lancashire median daily rate £550 £500 £493
% change year-on-year +10.00% +1.42% -10.36%
Number of hourly rates quoted 18 8 5
10th Percentile £37.25 £23.32 £24.31
25th Percentile £60.00 £34.35 £25.30
Median hourly rate £70.00 £44.53 £37.00
Median % change year-on-year +57.20% +20.35% -19.62%
75th Percentile £78.17 £50.17 £51.88
90th Percentile £80.00 £62.56 £61.25
Lancashire median hourly rate £45.90 £47.12 £40.33
% change year-on-year -2.59% +16.85% -12.68%

Customer Service
Job Vacancy Trend in Preston

Historical trend showing the proportion of contract IT job postings citing Customer Service relative to all contract IT jobs advertised in Preston.

Customer Service job vacancy trend in Preston

Customer Service
Daily Rate Trend in Preston

Contractor daily rate distribution trend for jobs in Preston citing Customer Service.

Contractor daily rate distribution trend for jobs in Preston citing Customer Service

Customer Service
Daily Rate Histogram in Preston

Daily rate distribution for jobs citing Customer Service in Preston over the 6 months to 18 September 2026.

Daily rate histogram for Customer Service in Preston

Customer Service
Hourly Rate Trend in Preston

Contractor hourly rate distribution trend for jobs in Preston citing Customer Service.

Contractor hourly rate distribution trend for jobs in Preston citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Preston by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 6 (100.00%) NetScaler
General
1 1 (16.67%) Social Skills
Operating Systems
1 6 (100.00%) Windows
1 6 (100.00%) Windows Server
2 3 (50.00%) Windows 10
Processes & Methodologies
1 6 (100.00%) ITIL
1 6 (100.00%) Root Cause Analysis
1 6 (100.00%) User Experience
2 5 (83.33%) Defect Management
3 3 (50.00%) Collaborative Working
3 3 (50.00%) Proactive Management
3 3 (50.00%) Service Management
4 2 (33.33%) Analytics
4 2 (33.33%) Customer Engagement
5 1 (16.67%) Problem-Solving
Qualifications
1 6 (100.00%) SC Cleared
1 6 (100.00%) Security Cleared
System Software
1 6 (100.00%) Active Directory
1 6 (100.00%) Citrix Hypervisor
1 6 (100.00%) Hyper-V
1 6 (100.00%) VMware Infrastructure
2 3 (50.00%) XenApp
2 3 (50.00%) XenDesktop
Systems Management
1 5 (83.33%) SysTrack
Vendors
1 6 (100.00%) Citrix
1 6 (100.00%) VMware
2 5 (83.33%) Nexthink
3 2 (33.33%) Microsoft