1st/2nd Line Support Contract Job Trends in the Thames Valley

1st/2nd Line Support
South East > Thames Valley

As of 17 December 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median 1st/2nd Line Support daily rate in the Thames Valley.

6 months to
17 Dec 2025
Same period 2024 Same period 2023
Rank 125 121 137
Rank change year-on-year -4 +16 +27
Contract jobs requiring a 1st/2nd Line Support 1 1 9
As % of all contract jobs in the Thames Valley 0.048% 0.050% 0.37%
As % of the Job Titles category 0.053% 0.054% 0.39%
Number of daily rates quoted 0 1 5
10th Percentile - - £139
25th Percentile - - £140
Median daily rate (50th Percentile) - £350 £200
Median % change year-on-year - +75.00% +14.29%
75th Percentile - - £228
90th Percentile - - -
South East median daily rate £200 £350 £200
% change year-on-year -42.86% +75.00% +19.40%
Number of hourly rates quoted 1 0 0
Median hourly rate £18.87 - -
South East median hourly rate £18.87 £24.50 £30.00
% change year-on-year -22.98% -18.33% +50.00%

All Contract IT Job Vacancies
Thames Valley

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the Thames Valley with a recognized job title 1,903 1,851 2,316
% of contract IT jobs with a recognized job title 91.05% 91.63% 94.22%
Number of daily rates quoted 1,256 1,097 1,505
10th Percentile £265 £250 £210
25th Percentile £400 £402 £381
Median daily rate (50th Percentile) £500 £525 £500
Median % change year-on-year -4.76% +5.00% -
75th Percentile £588 £638 £600
90th Percentile £650 £675 £675
South East median daily rate £500 £513 £510
% change year-on-year -2.44% +0.49% +2.00%
Number of hourly rates quoted 127 57 106
10th Percentile £14.75 £15.88 £16.40
25th Percentile £18.44 £22.50 £24.51
Median hourly rate £25.15 £47.25 £50.53
Median % change year-on-year -46.77% -6.50% +152.64%
75th Percentile £73.50 £62.69 £64.88
90th Percentile £95.00 £66.17 £72.33
South East median hourly rate £25.15 £45.00 £53.50
% change year-on-year -44.11% -15.89% +51.04%

1st/2nd Line Support
Job Vacancy Trend in the Thames Valley

Historical trend showing the proportion of contract IT job postings featuring '1st/2nd Line Support' in the job title relative to all contract IT jobs advertised in the Thames Valley.

1st/2nd Line Support job vacancy trend in the Thames Valley

1st/2nd Line Support
Daily Rate Trend in the Thames Valley

Contractor daily rate distribution trend for 1st/2nd Line Support job vacancies in the Thames Valley.

Contractor daily rate distribution trend for 1st/2nd Line Support job vacancies in the Thames Valley

1st/2nd Line Support
Hourly Rate Trend in the Thames Valley

Contractor hourly rate distribution trend for 1st/2nd Line Support job vacancies in the Thames Valley.

Contractor hourly rate distribution trend for 1st/2nd Line Support job vacancies in the Thames Valley

1st/2nd Line Support
Contract Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st/2nd Line Support within the Thames Valley region over the 6 months to 17 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Berkshire - 1 - - 1
1st/2nd Line Support
South East

1st/2nd Line Support Skill Set
Top 10 Co-Occurring Skills & Capabilities in the Thames Valley

For the 6 months to 17 December 2025, 1st/2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Thames Valley region featuring 1st/2nd Line Support in the job title.

1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) SCCM
1 1 (100.00%) Security Cleared
1 1 (100.00%) SLA
1 1 (100.00%) Time Management
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10

1st/2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in the Thames Valley by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Public Sector
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL
1 1 (100.00%) Time Management
Qualifications
1 1 (100.00%) Security Cleared
Quality Assurance & Compliance
1 1 (100.00%) SLA
Systems Management
1 1 (100.00%) SCCM
Vendors
1 1 (100.00%) Microsoft