2 1st/2nd Line Desktop Support Jobs in England

1st – 2nd Line / Desktop Support Engineer / O365, VMware, Azure, Exchange - in Gloucestershire I am looking for a strong 1st – 2nd Line Engineer to work a hands-on role supporting users … with their technical issues. You will work as part of a team of 1st to 3rd Line Engineers to provide support and resolve incidents as they arise. Ideally you will have some experience working within a fast-paced support environment. You will … to continually learn and develop. Great communication is paramount as well as effective prioritisation and time management. Key Tech skills. . O365 . VMware / Hyper V . Server / Exchange . Windows Salary on offer is between £35-c£40k per annum more »

Role - 2nd Line Support Role Duration - 6 months with likely extension Rate - £180 p / d (inside IR35) Location - Liverpool Street Tech Stack ITFL ITIL Desktop / Citrix / Office Tasks Provide English language support to colleagues … across EMEA Region with awareness of and consideration to differing cultures and / or languages. Provide cover to IT support contact number, answering calls, creating tickets, and escalating as required. Provide support to walk-up and email requests, dealing with tickets, and escalating as required. … escalating to 3rd level resolver groups when exceptions Additional Tasks Support of Systems infrastructure team when requested - Core systems infrastructure comprises Lenovo / HP / Dell workstations and HP / Cisco Blade Server technology running Windows OS, EMC SANs, Avaya and IPC telephony systems and more »