Service Desk Analyst (1st / 2nd Line)
- Hiring Organisation
- Xact Placements Limited
- Location
- Coventry, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £27,500 per annum
background within an MSP Strong communication skills and a client-first mindset Ability to work methodically with high attention to detail Windows 10 / 11, Windows Server (2016–2025), AD / DNS / DHCP Microsoft 365 administration (Exchange Online, SharePoint, Teams, MFA) Networking fundamentals, VLANs, VPNs … firewalls, UniFi Hardware support (servers, desktops, storage) Virtualisation (Hyper-V / VMware) MDM solutions (ManageEngine advantageous) VoIP experience beneficial ...