1st/2nd Line Service Desk Analyst Jobs in the UK

1 of 1 1st/2nd Line Service Desk Analyst Jobs in the UK

Junior Helpdesk Analyst (1st/2nd Line, ITIL, Service Desk) - SW London - 3-4 days onsite - up to £30

London, United Kingdom
Computappoint
Junior Helpdesk Analyst (1st / 2nd Line, ITIL, Service Desk) - SW London - 3-4 days onsite - up to £30k Key Skills: SQL, ITIL, IT Helpdesk Systems, M365, Customer Support, Troubleshooting, Automation) This is an exciting opportunity for … to join an innovative and ambitious organisation who are leading experts in content management and enterprise automation technologies providing 1st / 2nd line support. As a Junior Helpdesk Analyst you will be responsible for taking ownership of 1st … escalating more complex issues. The following are essential: A minimum of 6 months experience in a similar IT support role, providing 1st / 2nd line support Experience of working with SQL ITIL Frameworks Experience troubleshooting technical issues Working with both M365 and Microsoft more »
Employment Type: Permanent
Salary: GBP 30,000 Annual
Posted:
1st/2nd Line Service Desk Analyst
10th Percentile
£25,825
25th Percentile
£26,500
Median
£32,500
75th Percentile
£38,625
90th Percentile
£45,000