1 of 1 1st/2nd Line Support Engineer Jobs in Bedfordshire

1st / 2nd Line IT Support Engineer (Internal Systems) About the Role We are looking for a proactive and service-driven 1st / 2nd Line IT Support Engineer to join our internal IT team within a fast-paced … and progress into roles such as Senior IT Support Engineer, Network Engineer, or Security Engineer . Key Responsibilities 1st / 2nd Line Technical Support Provide first and second-line support to internal users across multiple offices and remote locations. … person support. Manage and escalate tickets effectively within SLAs. Systems & Platform Support Administer and maintain core internal IT systems, including: Microsoft 365 (Exchange, SharePoint, Teams) Azure AD / Active Directory Endpoint management tools (Intune / Autopilot) Windows Server services (DNS, DHCP, Group Policy) Support internal networking infrastructure (switches, firewalls, Wi-Fi) at a basic More ❯