2 1st/2nd Line Support Technician Jobs in the UK excluding London

A passion for IT and technology. Excellent communication skills and telephone manner. Demonstrable customer centric, technical support experience in a client facing / desk side role position. Great problem-solving skills with the ability to follow processes and procedures, you will be able to prioritise and manage … pieces of work at the same time. Good knowledge of PC hardware with experience of diagnosing problems. Experience with Microsoft operating systems (Windows 7 / 8 / 10 / 11 / Server OS), Office 365 and cloud-based solutions. Good knowledge of networking principles Experience with … Apple Mac OSX. Hardware repairs including PCs, Laptops and Apple Macs. This is a wonderful opportunity for an adaptable, customer centred 1st / 2nd Line IT Support Technician to join a well-established, supportive team offering the opportunity to more »

Diagnose and resolve technical hardware and software issues, including laptops, printers, M365 products and Operating systems. Escalate Problems to the IT Manager where applicable / required. Provide User training and assistance on various IT Systems and applications to ensure efficient and effective usage by staff members. Install, configure, and … suite and administration Strong Customer Service and communication skills The ability to work effectively in a team, collaborate and share knowledge Desirable Experience / Knowledge: Experience with Unifi Access points Experience with Sophos Firewalls Experience with security products such as Threatlocker, SentinelOne and Defender for Endpoint Experience with managing … Intune, EntraID and Microsoft Security products Full UK Driving license Salary / logistics: £25,000 - £29,000 basic salary DOE Company bonus scheme Work from the Bristol Office at least 3 days a week Occasional travel to satellite sites in the UK Robert Half Ltd acts as an employment more »