1st/2nd Line Support Engineer
Ringwood, England, United Kingdom
Hamilton Barnes
1st / 2nd Line IT Support Engineer Ringwood (On-site 5x Days A Week) £24,000 – £27,000 Full-time | Permanent We're working with a well-established, fast-growing IT & telecoms services provider with a 30-year reputation for delivering … support to hundreds of UK businesses. As they expand their service desk team, they're looking for a talented 1st / 2nd Line IT Support Engineer to join the front line of their customer support … clients * Log, troubleshoot, and resolve 1st line incidents—prioritising customer satisfaction and SLAs * Deliver remote support across desktop / server environments (Windows, macOS preferred) * Support Microsoft 365, backup services, software updates, managed Wi-Fi, and LAN / WAN troubleshooting * Escalate More ❯
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