7 1st/2nd Line Support Jobs in the South East

Attention: Passionate 1st / 2nd Line Support Engineer Wanted! Elevate your career in the dynamic world of IT Support! We're on the lookout for a driven 1st / 2nd Line Support … our fast-paced environment. Ready to make your mark? Read on and be part of something extraordinary! Key Responsibilities for the 1st / 2nd Line Support Engineer: Assist technical support requests within the team Meet and exceed SLAs Ensure … good communication with both customers and staff Keep the IT Documentation up to date Manage multiple tickets Skills Required for the 1st / 2nd Line Support Engineer: Experience working with Microsoft technologies (incl. AD, Windows Server, 365) Experience working with Network more »

IT Support Officer (1st / 2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system … ability to produce quality work, on time, and to brief, utilising best skills and available technology. Ensure compliance with health and safety requirements. Knowledge / Skills / Experience Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration). Windows 10 and Windows more »

a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st / 2nd Line Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st / 2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and more »

A passion for IT and technology. Excellent communication skills and telephone manner. Demonstrable customer centric, technical support experience in a client facing / desk side role position. Great problem-solving skills with the ability to follow processes and procedures, you will be able to prioritise and manage … pieces of work at the same time. Good knowledge of PC hardware with experience of diagnosing problems. Experience with Microsoft operating systems (Windows 7 / 8 / 10 / 11 / Server OS), Office 365 and cloud-based solutions. Good knowledge of networking principles Experience with … Apple Mac OSX. Hardware repairs including PCs, Laptops and Apple Macs. This is a wonderful opportunity for an adaptable, customer centred 1st / 2nd Line IT Support Technician to join a well-established, supportive team offering the opportunity to provide a more »

1st / 2nd Line IT Support Oxfordshire Permanent Join our Client as an IT Technical Support Analyst! Responsibilities: Provide first-line technical support for computer systems Handle helpdesk requests and incidents Configure, install, and maintain … desktop and laptop PCs Support telephone systems, audiovisual equipment, and video conference facilities Maintain software licensing and hardware inventory Liaise with third-party IT support companies and vendors Adhere to defined standards and procedures Requirements: Expertise in Windows-based PCs and servers Previous experience in a … first-line support role Proficiency in Windows Desktop, MS Office, and Google G-Suite Certification in IT (A+ or MCSE) Ability to obtain SC Clearance Desired Skills: Familiarity with Windows Server, MS Exchange, and Active Directory Knowledge of firewalls, networking, telephony, and IT security Experience with more »

We have a great new permanent opportunity to join our client in a 1st / 2nd line customer support role. Experience in providing customer support over the phone, via email and via web browser needed alongside some general IT … / Technical skills (Software including: Office / 365, Excel, HTML, CSS, perhaps some basic SQL too) The ideal background would be someone who has provided 1st line IT support (call centre, Supprt desk, help desk etc) or perhaps IT training or software … support and perhaps worked for an IT / SaaS company. You must be used to cloud based software and comfortable liaising with a wide range of customer. In return you will join a small but growing technical team based in Tunbridge Wells with a good base salary more »

Monitor backups, updates, and other regular tasks Log print service calls for the Print Field Engineers and consumable requests Troubleshoot and diagnose IT support issues involving software and hardware Reset user sessions Provide remote IT assistance to customers, guiding them through problem-solving steps and resolutions Collaborate with … IT Support Team to escalate support tickets effectively Install and configure software applications Desktop support – checking Office 365 account information, printing issues, etc Accurate record maintenance, ensuring documentation, resolution, follow up and other details are upkept Participate in IT projects and initiatives, including system … contribute to the overall objectives of the Service Delivery Department and the business as a whole Experience in managing more complex installations and support scenarios is beneficial but not essential Person Specification 1st and or 2nd line support experience Possess more »