4 of 4 1st/2nd Line Support Jobs in the Midlands

1st & 2nd Line Support Engineers - 2 / 3 Days onsite - Northamptonshire INSIDE IR35 6 Months initially Multiple positions available for both roles!! Inside IR35 £165-£220 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed 1st & 2nd … interest in going permanent long term would be beneficial, however the role is initially a 6 Month contract. Suitable candidates will be required to work onsite in Northamptonshire 2 / 3 days a week. Key skills: Extensive experience acting as a 1st and 2nd Line support engineer Providing support to BAU and project activities Experience with installation onto laptops, mobile devices, servers etc. Experience providing support to user queries / problems Experience escalating issues Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server Comfortable maintaining logs of queries and resolutions. Good knowledge of ticket systems and support processes More ❯

IT Support Engineer to join our busy support team in Derby. You'll deliver high-quality technical support across Office 365, Windows 10 / 11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people … 2nd Line IT support via phone, email, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows 10 / 11, Intune, and Azure. Troubleshoot problems related to Active Directory, group policies, and user access permissions. Configure and deploy PCs, laptops, mobile devices, and peripherals. Support network … and accurate records using the IT ticketing system. Follow IT security, data protection, and backup policies at all times. Skills & Experience Required: Proven experience in IT Support / Helpdesk / Service Desk / Technical Support (1st and 2nd Line). Strong working knowledge of Microsoft 365 / More ❯

Software support person required to work in a small and friendly collaborative team, proving first and second line … support to end users. Bespoke Software. The role is office based. Skills and experience required: Experience within a Software Support role(this is not hardware / pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored procedures and database maintenance. Experience of SSRS Report Builder. Ability to manage … multiple support cases Full UK driving licence (occasional site visits). Apply now More ❯

My client based in Nottingham has an urgent requirement for an IT Support Engineer to join on an initial 4 month contract with possible extensions thereafter. This is a fantastic role and company name to get … on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break / fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯