1st Line IT Support Engineer
- Hiring Organisation
- Helios Global Group
- Location
- Alderley Edge, Cheshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
employee experiences and supporting our ethos of ‘aim for excellence’ and ‘be a great place to work’. About the Role Provide first-class 1st line IT support to all end users across all areas of technology (e.g. laptops, network, software, hardware), diagnosing issues and providing resolutions … line with company standards and processes Log, prioritise and update IT Support requests through internal company ticketing system Prepare and commission new laptops for new starters and existing employees, working closely with Group HR and Operations functions to align with timings for onboarding Manage the return and decommissioning ...