3 of 3 1st Line Engineer Jobs in the East of England

growing, independent MSP supporting SMEs across London and the South East are looking for a customer-focused 1 Line Service Desk Engineer to deliver outstanding support, resolve issues at first contact wherever possible, and build the skills to progress into 2 Line. This is office based … Perkbox, weekly team lunches and quarterly socials. Friendly, supportive team and genuine opportunities to grow as they expand. If you're looking for a 1st Line role where you'll learn quickly, work with modern technologies and have a clear path to the next stage of your ...

keeping our colleagues connected and productive. In this people-facing role, your excellent customer service skills will shine as you provide responsive and professional 1st and 2nd line support across the business. This is a hands-on, varied position that blends user support with hardware and software … teams across the business. For this reason, a full driving license and access to a vehicle is essential. What you’ll be doing Delivering 1st and 2nd line IT support via phone, email, chat, remote tools and face-to-face, with a strong focus on first-time ...

experience of working under pressure and to tight deadlines Experience of Liaising with suppliers, colleagues and IT users Desirable Service Operations PC First Line Support Recent Customer Service Experience/Call Centre Worked in a large organization/busy office Preparations of short written reports Qualifications/Training ...