1st Line IT Support Engineer
Gateshead, England, United Kingdom
Extension Recruitment Ltd
client is one of the world’s largest OEM manufacturers with manufacturing sites worldwide, including a large production facility in the North East. They are currently looking for a 1st Line IT Support to join their team on a full-time, permanent basis. This is a fantastic opportunity to make a significant contribution to the organisation. Reporting … personal development at all levels. Company benefits include: Excellent holiday allowance (up to 39 days) Better health at work initiatives Subsidised canteen Private medical insurance About the role As 1st Line IT Support, you will be the first-line support, responding and resolving IT-related issues such as software, hardware, or network problems. Key responsibilities … for the 1st Line IT Support include: Set up, modify, and deactivate user accounts in systems like Active Directory. Support the installation, configuration, and updating of software. Provide clear updates and explanations to users regarding issue resolution. Escalate complex issues to higher-level support teams when necessary. Perform basic repairs or coordinate with vendors for hardware replacements. More ❯
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