1st Line Support Engineer
Thatcham, Berkshire, South East, United Kingdom
Roc Technologies
1st Line IT Support Engineer, Thatcham 24/7 Shift RotaMonday to Sunday. 5 days on, 2 days off. (08:00 16:30, 16:00 00:30 & 00:30 08:30) Roc Technologies is looking for a 1st Line IT Support Engineer … Youll be the first point of contact for IT issues, providing remote support, resolving incidents, and delivering exceptional customer service. Key Responsibilities: First-line support for hardware/software issues Incident logging, triage & resolution Use of remote tools & ticketing systems (e.g., ServiceNow) Monitor alerts & escalate as needed Maintain More ❯
Employment Type: Permanent
Salary: Private Health Cover, Pension, 25 days holiday plus Bank Holidays,
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