1st Line Support Analyst
- Hiring Organisation
- Big Red Recruitment Midlands Limited
- Location
- Birmingham, B15, West Midlands (County), United Kingdom
- Employment Type
- Permanent
- Salary
- £30.00 - £31.00/annum £30,000 - £31,000
working with a well-established, people-first organisation to recruit a 1st Line Support Analyst into a highly regarded IT support team. This is a 1st line role supporting around 1200 users, with a strong emphasis on customer … service desk where quality matters, ITIL is lived (not just talked about), and security standards are taken seriously. What you'll be doing - Providing 1st line support via ticketing system, email, phone calls and face-to-face Supporting new starters and day-to-day user ...