20 of 20 Microsoft 365 Jobs in Birmingham

Drive revenue. Shape customer success. Be our next Microsoft Sales Specialist! Were looking for a highly motivated and results-driven Microsoft Sales Specialist to join our dynamic sales team. In this role, youll help shape the success of our Microsoft-led solutions by driving sales growth, building … fantastic opportunity to join a fast-paced, forward-thinking organisation where your commercial impact will be recognised and rewarded. About The Role As a Microsoft Sales Specialist, you will: Identify and qualify new opportunities , engaging with SME and Enterprise clients to position Microsoft products and services that deliver ...

role Were looking for a Microsoft 365 Copilot & Digital Workplace Engineer to take the lead in shaping our Artificial Intelligence (AI) powered workplace of the future. This is a rare opportunity to sit at the intersection of cutting-edge AI, modern workplace engineering, and real organisational change … This is not an ordinary engineering role. This is your chance to own Copilot transformation end to end. Designing, securing, and scaling Microsoft Copilot and Copilot Agents while improving digital behaviours and modern workplace practices across the organisation. As our central subject matter expert, youll set the strategy, build ...

line technical support for escalated incidents and service requests. Troubleshoot and resolve complex issues across servers, networks, and cloud infrastructure. Manage, maintain, and optimise Microsoft 365, Azure AD, and related environments. Support firewall, VPN, and network security solutions (e.g. Fortinet, Sophos, Cisco). Implement new technologies, upgrades … Line or Senior Infrastructure Engineer role within an MSP. Strong knowledge of Windows Server, Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365, Exchange Online, Azure, Intune, and SharePoint. Solid understanding of networking concepts (VLANs, VPNs, routing, firewalls). Familiarity with virtualization technologies (VMware, Hyper ...

line support via ticketing system, email, phone calls and face-to-face Supporting new starters and day-to-day user issues Working with Microsoft 365, Intune, Entra ID, Exchange, and Defender Triage, troubleshoot and escalate tickets appropriately to 2nd line where needed Contributing to internal knowledge base … team Supporting users across laptops, mobiles, tablets, and remote devices Technical environment - Microsoft-first environment (Hybrid Azure/on-prem) Intune, Defender, M365, AD & Entra Cyber Essentials Plus certified, security-driven culture Structured ITIL-based service desk What we're looking for Experience working within a 1st line ...

issues, supporting the Service Desk team with advanced troubleshooting. Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning. Administer Microsoft 365 services such as Exchange Online, Teams, SharePoint, OneDrive, and security tools. Define and enforce IT security policies, perform risk assessments … policies, producing regular reports on performance and compliance. Skills 5+ years experience in IT infrastructure management. Strong knowledge of Windows 10/11, Microsoft 365, Azure (IaaS/PaaS), Active Directory, Group Policy, and optionally Intune. Understanding of IT security principles and vendor management. Proven leadership, project ...

issues, supporting the Service Desk team with advanced troubleshooting. Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning. Administer Microsoft 365 services such as Exchange Online, Teams, SharePoint, OneDrive, and security tools. Define and enforce IT security policies, perform risk assessments … policies, producing regular reports on performance and compliance. Skills 5+ years’ experience in IT infrastructure management. Strong knowledge of Windows 10/11, Microsoft 365, Azure (IaaS/PaaS), Active Directory, Group Policy, and optionally Intune. Understanding of IT security principles and vendor management. Proven leadership, project ...

apprenticeship qualification. You will support colleagues by helping to resolve ICT queries, triaging issues through the helpdesk, and guiding users on systems such as Microsoft 365, Teams, and other essential Council technologies. You’ll assist with meetings, data management tasks, device setup and recovery, and the onboarding … Investigate, triage, and escalate ICT issues raised through the helpdesk, working with specialist teams where needed. Support users with software and digital tools , including Microsoft 365, Teams, remote working tools, and encryption systems. Assist with data management and reporting , helping to interpret reports, resolve data issues ...

with emerging Azure and cloud-native technologies and introducing new ideas where they add value. The role suits someone with a solid grounding in Microsoft Azure across IaaS, PaaS and cloud-native design principles, along with an understanding of integration patterns and API management. Experience with tools such … Azure AD, Azure DevOps, Microsoft 365, Windows 365 or the Power Platform will be helpful, as will familiarity with Middleware, identity and access management, AI-related technologies or enterprise applications such as document management, CRM or finance systems. A general understanding of networking or infrastructure ...

Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication ...

using tools like Terraform, Ansible, PowerShell, and cloud management platforms. Manage and optimize virtual desktop infrastructure (Citrix, Azure Virtual Desktop) and enterprise collaboration tools (M365, O365, Intune). Lead technical workshops, training sessions, and stakeholder engagements to ensure successful adoption of new technologies. Conduct technical audits, performance tuning, and continuous ...

mobile devices Log/Track through IT service Management systems Support with project tasks IT Support Analyst: Experience Build, Deploy laptops, desktops, mobile phones Microsoft 365, Team, Outlook Windows 10/11 User administration ITIL or Service Desk workflows The permanent role for an IT Support Analyst ...

with monitoring, alerting or reporting tools that support operational visibility An understanding of automated cloud infrastructure tooling, ideally including Terraform A good understanding of Microsoft license , cost optimization and governance practices Experience across a broad range of Microsoft 365, Azure, web development, integration, CRM/ ...

role Were looking for a Microsoft 365 Copilot & Digital Workplace Engineer to take the lead in shaping our Artificial Intelligence (AI) powered workplace of the future. This is a rare opportunity to sit at the intersection of cutting-edge AI, modern workplace engineering, and real organisational change ...

federated model aligned to DDaT) Select and configure pragmatic toolsets with ICT/BI (e.g., catalogue/metadata, quality rules, reference data registers) within Microsoft 365/Azure and existing reporting platforms Embed controls and evidence for ethical, lawful and secure data use (GDPR, DPIA support with ...

effectively for operational and strategic planning. 7. Workforce Training and Culture Building Deliver training and guidance for teams on: safe use of AI in Microsoft 365 (Word, Teams, SharePoint) interpreting AI-supported dashboards understanding AI limitations and risks Promote a culture of confidence, curiosity and responsible experimentation. ...

large IT organisations Working in an Agile framework operating a CI/CD DevOps approach Good working knowledge of JIRA, Confluence, SharePoint online, O365, ServiceNow The permanent opportunity for a QA Lead & Automation Engineer will pay a salary range up to £62,000 with a hybrid working model form ...

sessions across key applications and workflows Application Support Specialist: Experience Experience in Legal, Finance or Professional Services Essential application support experience Business application experience - Microsoft 365 & related integration's Analyse complex issues, provide solutions The permanent role for an Application Support Specialist pay a salary ...

service. Experience required: Minimum 12+ months of experience in a similar 1st/2nd line IT support role. Working with helpdesk software, MS Office 365 & Windows 11 Excellent understanding of various systems and a passion for learning about new and upcoming technology and software Ability to find solutions … Responsibilities: Provide 1st/2nd Line IT Support via phone/email/service management tools Building and configuring desktops Provide Microsoft Office 365 support Carry out Active Directory tasks Able to support users remotely and on-premises Roll out software centrally and manually Offer user laptop ...

looking for a hands-on expert who isn't afraid to "dive under the bonnet" to understand and improve complex technical systems.• Microsoft Defender: Deep, hands-on experience with this toolset is a prerequisite.• SOC Expertise: You must have a strong understanding of—or direct experience working within … Operations Centre (SOC).• Security Controls: A deep understanding of firewalls, SIEM, and Data Loss Prevention (DLP). • Hybrid Cloud Tools: Proven proficiency with M365, Identity & Access Management (IAM), and threat protection. • Analytical Mindset: Strong skills in risk/vulnerability assessments and the ability to respond to evolving threats.• Professional ...

Support (helpful but not essential) Strong problem-solving and troubleshooting skills Excellent communication and call-handling ability Comfortable supporting Windows OS, Microsoft Office 365 and basic networking issues Ability to manage workload in a fast-paced, target-driven environment Full flexibility for shift work between … 365 days a year Why You’ll Love It Competitive pay: £16.02 per hour Ongoing training in IT systems and service desk tools Fun, social and supportive team culture A company that promotes internal progression and IT career development. Opportunities like this don’t stay open for long ...