2 of 2 1st Line Support Analyst Jobs in the Midlands

1st Line Support Engineer – Stoke-on-Trent (Windows 10/Server, VMware, Office 365, Active Directory, SharePoint, McAfee/Sophos Antivirus, Dell/Lenovo hardware, Skype for Business) Are you passionate about solving IT problems and helping people? We’re looking for a hands … 1st Line Support Engineer to join a growing team in Stoke-on-Trent. This is your chance to make an impact, support both internal and external customers, and develop your IT skills in a fast-moving, high-security environment. In this role ...

summary Working within a dynamic team of highly skilled individuals in a Service Desk environment to provide First Line technical support and exceptional levels of Customer Service. Processing all enquiries to the Service Desk in an efficient and professional manner and ensuring that all users receive … seamless high-quality service. The First Line Support Analyst will be expected to participate in a rota to ensure the Service Desk's core operating hours, including extending operating hours and out of hours are covered, and also train and support users ...