1stLineSupport Helpdesk Analyst Paddock Wood £22k - £26k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1stlineSupport experience and are … from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1stLineSupport Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As … point of contact, providing exceptional telephone and remote support and if necessary an onsite response.. Due to the fast pace of a 1stline team, we require 1stline engineers to work from the office 5 days a week. Working hours are more »
1stLineSupportAnalyst Onsite + site visits We have an opportunity for a 1stLineSupport professional who is looking for their next career move for our client based in Surrey. The role will operate an extended … shift pattern ranging from between 8am to 8pm and will be predominantly based at their Chertsey head office. It is imperative that the succesful 1stlineSupportAnalyst is willing and able to travel to client sites both in London and other areas … Company-Funded (Voluntary) Participation in our Charity Event The shift pattern varies between 8am – 4pm/9am – 5pm/10am – 6pm/12pm – 8pm 1stLineSupportAnalyst Due to the volume of applications received for positions, it will not be possible to more »
Hull, North Humberside, North East, United Kingdom
Emmerson Kitney Ltd
An exciting opportunity has arisen to join Hull based MSP Provider Reality Solutions as they hire for a 1stLineSupport Analyst. The company is about to celebrate its 25th birthday and has over 500 customers who are utilising their products on a daily basis. … They are now looking at expanding their Service Desk Team by bringing in a 1 st LineSupportAnalyst to help support their growing customer base. As the 1 st LineSupportAnalyst, you will report … progress with positions such as 2nd Line, 3rd Line, Infrastructure and Project Manager positions being realistic paths for the successful 1stLineSupport Analyst. Please apply by following the directions on the website, alternatively for more information and a full outline more »
Alderley Edge, Cheshire, North West, United Kingdom
Langham Recruitment Limited
1stlinesupportanalyst- WILMSLOW- ONSITE- up to £30k DOE Our client is a successful property development company, based in Wilmslow, who due to continued growth are looking for an experienced 1stlinesupportanalyst to … the companys Business Change and Transformation journey, by supporting internal staff and assisting in cross-functional projects. You must have prior experience in 1stlinesupport and ERP/Business systems (such as COINS, SAP, SAGE, Dynamics, etc), be enthusiastic and approachable, with a … and track incidents, ensuring accurate documentation and timely resolution. Analyse recurring issues, collaborating withITteams to implement permanent solutions. You will have: Previous experience in 1stlinesupport Experience in ERP/Business systems, preferably COINS but happy with SAP, SAGE, Dynamics or similar. A team more »
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Circle Group
1stLine Software SupportAnalyst - Warrington Keywords: Service Desk, 1stlinesupport, Helpdesk support, customer service support An IT Software SupportAnalyst is required for a well-established private health … care compay with offices all over the UK. This is a 1stline service desk support role, so minimal experience necessary just a keen interest in beginning a career in IT - Full training is provided! Joining the team will require you to be the primary … online chat whilst providing outstanding service from first contact. Ideally you will have experience across the following: Experience working in either Customer Service or 1stLine IT Support. Knowledge of MS Office and Windows Operating System. Innovative with an ability to think outside of the box for more »
technology solutions. Client Details Our client is a professional services organisation that operates a variety of projects primarily in London/Canary Wharf. Description 1stLineSupportAnalyst - City of London Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate … out office renovations and user moves and changes. Set up and configuration of meeting rooms and occasional assistance with audio/visual presentations. Profile 1stLineSupportAnalyst - City of London The successful candidate will need to have experience in the following areas … a bright and intuitive individual who has good all-round skills and who wishes to be involved in a fast-paced environment. Job Offer 1stLineSupportAnalyst - City of London Benefits and Salary: An estimated salary range of £22,000 to more »
Employment Type: Permanent
Salary: £22000 - £32000/annum Generous pension and insurance plans
City of London, London, United Kingdom Hybrid / WFH Options
In Technology Group
Job Title: 1stLineSupportAnalyst Sector: Managed IT Service Provider (MSP) Salary: £24,000 + Excellent Benefits Package & Training Location: Central London/Hybrid Overview An award-winning MSP based in Central London is looking for an enthusiastic 1stLineSupportAnalyst to join the team. This role provides the opportunity to be involved in 1st and 2nd line user support as well as assisting with an exciting range of projects. Job Summary The Support role will … be responsible of providing technical support across the company. You will be working across the service desk being the first point of contact with general IT support functions with potential exposure to project work too. Role Responsibilities: First point of contact for all IT related issues more »
Employment Type: Permanent
Salary: £22000 - £24000/annum £3,000 Training & Qualifications
Calderdale, West Yorkshire, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
Service Desk Analyst/1stLineSupport BAND: B3 Location: Remote & Halifax (Hybrid) Rate: £15.17 per hour Hours: 37.5 Duration: 3 - 6 Month - Extension(s) thereafter Specific Skills/Experience: Windows Office knowledge, 1stLine Technical Support knowledge … at first contact and will monitor and escalate all incidents according to agreed service levels. Understand our customers and their objectives Provide firstline IT support (Fix) to the NHS and other customer organisations. Interpret customer requirements and provide advice and support on potential … knowledge and liaise accordingly. Recent experience working in a Service Desk/Helpdesk environment. Experience of handling customer complaints TRUST, NHS, SUPPORT, 1STLINE, HELPDESK, ROLLOUT, DESKSIDE, WINDOWS, INFRASTRUCTURE, GOVERNMENT, PUBLIC SECTOR Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Circle Group
1stLine IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1stLine IT Support Engineer to join the team. As a leading technology company, you will become …/Hyper-V virtualisation tools Office 365 SQL Server Backup technologies e.g. Veeam The roles and responsibilities of the role include administering T1 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and … t up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft Gold Partner, 1stline, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Circle Group
1stLine IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1stLine IT Support Engineer to join the team. As a leading technology company, you will become …/Hyper-V virtualisation tools Office 365 SQL Server Backup technologies e.g. Veeam The roles and responsibilities of the role include administering T1 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and … t up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft Gold Partner, 1stline, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment more »
Technical SupportAnalyst – Trading Systems – FIX – 1 st Line Technical SupportAnalyst is required to join our Financial Services client to provide 1 st linesupport to key trading applications. Based in London (full time in … the office), this is a permanent position, offering a competitive salary. You will be responsible for 1 st linesupport of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2 nd/3 rd line where necessary. … SQL experience. Great opportunity to join a leading brand in Financial Services, in a company that offers a clear career path in the support function. If you feel like you match the above and would like to hear more, please apply within. Technical SupportAnalystmore »
Job Title - FirstLineSupportAnalyst Are you passionate about IT support and ready for a new challenge? We're hiring a skilled 1stLineSupport professional with approximately 2 years of experience to join our dynamic … client in Berkshire! Responsibilities: Provide efficient day-to-day BAU support in Windows, Office365, Active Directory, and Anti Malware. Hands-on experience in PC building and maintenance. Respond to user queries and troubleshoot technical issues. … Collaborate with the IT team to escalate complex problems. Requirements: Eligible for SC Clearance (5+ years UK Residency) Approximately 2 years of experience in 1stLine Support. Proven proficiency in Windows, Office365, Active Directory, and Anti Malware. Experience in PC building and maintenance. Strong problem-solving and more »
Sutton-In-Ashfield, Nottinghamshire, Sutton in Ashfield, United Kingdom
Akkodis
local market? Look no further! Akkodis are proud to be working exclusively with a market leading business on their search for a IT supportAnalyst to join them in a newly created position, at a very busy and exciting time. My client are a successful business … proud to be a key supplier to some of the UK's largest Blue Chip and Independent retailers! I am looking for an experienced 1stLineSupportanalyst to carry out day-to-day troubleshooting and user support activities (Circa … range of tech including Infrastructure, Networks, Telephony, Servers, Back up and Security. You will be responsible for day-to-day troubleshooting and user support, installing hardware and software updates on user machines. The staff here are friendly and laid back with a great team culture where your voice more »
st LineSupport Engineer - Kent Onsite - £33k + Excellent benefits & career progression Overview: An excellent opportunity has arisen with multi faceted business in Kent for a 1 st LineSupport Engineer. You will be responsible for providing IT Support covering … make sure they are running smoothly. Role & Responsibilities: To install, maintain, and upgrade all IT related equipment across the business To provide general support and excellent service to all users and to deal with support queries effectively and in good time in order to reduce staff … of the system. To install maintain, repair, upgrade all telephone equipment and ensure the IT department provide an uninterrupted efficient service of communication. Support and train new colleagues to the department ensuring that they are fully aware of system backup procedures and the importance of effective teamwork within more »
can add value and progress your career? If the answer is yes! Then this may be the role for you: Job Title: FirstLineSupport - Service Desk Analyst My client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices … assessing, and directing user queries and technical incidents for internal and external customers. The role requires integration into the internal IT processes and support across all divisions to ensure service excellence and customer success. Responsibilities: Handle first and second level user queries for both internal and external customers. … Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Provide support via phone, email, or remote assistance. Collaborate with other divisions to expedite issue resolution. Assist in producing customer reports with relevant information. Desirable requirements: Technical experience in operating systems (Microsoft more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Hays
their technology infrastructure to deliver digital transformation, enabling people and their business. As such, they are now urgently seeking an experienced interim FirstLineSupport Analyst. Your new role You will perform a range of first and second line technical work activities either remotely … First Level analysts and resolve within the limits of knowledge and contract, as well as coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. You will document and reports on work completed to ensure compliance with Company and Customer … Procedures, contribute to the development of technical procedures and standards to meet business and customer requirements, and as required, escalate issues in line with company processes to ensure customer demands are met. You will be able to communicate on complex issues to meet business and customer requirements to more »
£15 per hour 3-month contract Nottingham Your new company You will be joining a leading independent technology and services provider, trusted by large corporate and public sector organisations. They are a responsible business that believes in winning together for more »