1st Line IT Support Analyst
- Hiring Organisation
- Think Staffing
- Location
- Perth, Perth and Kinross, United Kingdom
- Employment Type
- Permanent
- Salary
- £26000 - £27000/annum Career prospects - with training
Android mobile operating systems Full UK Driver’s license or working towards having your driver’s licence Overall purpose of the role: Provide first line support to end users on various technical issues and problems relating to hardware, software, network and connectivity via telephone, email, chat … sent to the customer directly or to an IT centre for configuration prior to being sent on to the customer Where first line contact resolution is not possible, escalate to appropriate support teams and third-party suppliers, as necessary Log & prioritise all incidents, service requests, change ...