1st Line IT Support Analyst
- Hiring Organisation
- Proactive Appointments
- Location
- Camberley, Surrey, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £31,000 per annum
primarily remote position , with occasional travel to Oxford and Guildford , working within a structured Level 0, Level 1 and Level 2 support environment . The Level 1 team manages the majority of incoming technical support requests, providing assistance to end users across a broad range … Alongside technical ability, we highly value attitude, collaboration, problem-solving and excellent customer service . What You'll Be Doing Provide remote IT support to end users via phone and remote support tools Troubleshoot Windows, Microsoft 365, hardware, printers and basic networking issues Log, manage ...