1 of 1 1st Line Support Engineer Jobs in Avon

1st Line Support Engineer - Bristol - MSP We're working with a well-establishedManaged Service Provider (MSP)based in Bristol who is looking to add a1st Line Support Engineerto their growing team. This is afull-time role with great training and progression opportunities. The Role You'll be the first … hiccups to trickier troubleshooting. You'll work within a structured escalation process and be supported by a collaborative team. Perfect for someone with 6-18 months of IT support experienceor a strong IT foundation looking to step into the MSP world. What You'll Need Good knowledge ofWindows 10/11 troubleshooting Experience or exposure toMicrosoft 365 (Outlook … Teams, SharePoint) Understanding ofActive Directory, basic networking, and remote support tools Confident communicator (written & verbal) A genuine enthusiasm for tech and problem-solving Nice to Have (Not Essential) IT certifications (CompTIA A+, Microsoft Fundamentals, etc.) Prior MSP experience Familiarity with ticketing systems (ConnectWise, Autotask, etc.) What's on Offer Salary up to£27,000(DOE) Regular training andfunded More ❯