1 of 1 1st Line Support Engineer Jobs in Newport

We are seeking a highly-motivated person to join a dynamic company which is fast-moving and fun to work in, providing customer-focused 1st line IT support. We develop and supply award-winning EPoS solutions to the hospitality industry. You will join a support desk to deliver outstanding levels of support to … with a can-do attitude and a willingness to go that extra mile. If you cannot resolve the case quickly, you will escalate to the 2nd and 3rd line teams for support. Strong communication skills and a desire to deliver outstanding service are key to this role and you will have a background in a similar role. Service … range of other programs such as MS Office and VNC (remote control software). Support on-call rota out of hours. Experience 1 year+ experience in a 1st Line Technical Support role. Compensation & Benefits A full-time salary of up to £23,000 per annum depending on experience. Hybrid working option from home More ❯