Our client, a leading MSP in the IT sector is seeking a 1stLineSupportEngineer to join them on a full-time, permanent basis. Due to growth our client is looking to add a 1stLineSupportEngineer to their team, providing a high level … support to their broad range of clients. The ideal candidate will have a minimum of 1 years’ experience in a similar IT Support role, providing 1stLinesupport with the opportunity to progress to 2nd Line in the future. This role is offer on a hybrid basis, working … including TCP/IP and DNS - Understanding of SharePoint and Microsoft Servers - Basic Server administration - Familiarity with Anti-Virus and Backup Software This is an excellent opportunity for a 1stLineSupportEngineer to join a thriving MSP who are leaders in the field, where you will be working with an experienced team More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
FirstLineSupportEngineer/IT Service Desk Technician who has experience in IT Support roles, ideallat an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with gratinterpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London … TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a FirstLineSupportEngineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and … troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner. As the FirstLineSupportEngineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working More ❯
1stLineSupportEngineer - Brighton | MSP Environment We're working with a well-established Managed Service Provider (MSP) based in Brighton who is looking to add a 1stLineSupportEngineer to their growing team. This is a full-time, on-site role with great training … hiccups to trickier troubleshooting. You'll work within a structured escalation process and be supported by a collaborative team. Perfect for someone with 6-18 months of IT support experience or a strong IT foundation looking to step into the MSP world. What You'll Need Good knowledge of Windows 10/11 troubleshooting Experience or exposure to … Microsoft 365 (Outlook, Teams, SharePoint) Understanding of Active Directory , basic networking, and remote support tools Confident communicator (written & verbal) A genuine enthusiasm for tech and problem-solving Nice to Have (Not Essential) IT certifications (CompTIA A+, Microsoft Fundamentals, etc.) Prior MSP experience Familiarity with ticketing systems (ConnectWise, Autotask, etc.) What's on Offer Salary up to More ❯
Job Title: 1stLineSupportEngineer Salary: £25,000-£27,000 per annum Location: Oxford Industry: Managed Service Provider (MSP) About the Role We are looking for a motivated and customer-focused 1stLineSupportEngineer to join our client's growing Managed Service Provider (MSP … team. You'll be the first point of contact for clients, providing technical support, troubleshooting, and ensuring issues are resolved quickly and … professionally. This is an excellent opportunity to build your IT career, gain exposure to diverse technologies, and progress within a supportive team environment. Key Responsibilities Act as the firstline of support for client IT queries via phone, email, and ticketing system Troubleshoot hardware, software, and network issues Log, prioritise, and escalate incidents when necessary Provide More ❯
their team. They manage over 400+ business IT systems , delivering cutting-edge technology and first-class support. Now, they’re looking for a tech-savvy, ambitious, and customer-focused 1stLineSupport Technician to join their ranks! The Role As the first point of contact for customers, you’ll be the bridge between users and … exceptional support, and ensuring seamless IT operations. Your role is crucial in keeping businesses running smoothly while growing your own expertise in the IT sector. Job Title: 1stLineSupport Technician? Salary: £27,000 - £30,000? Location: Redhill ( own transport required due to location )?? Perks & Benefits: 22 days annual leave (increasing to … with Windows, Office 365, networking, virtualization, software updates, and backup solutions What We’re Looking For MSP Experience: Ideally you will hold a minimum of 1 year experience at 1stLinesupport although our client will consider fresh, dynamic and career driven individuals with technical understanding/academic qualifications? People Skills: You love helping others More ❯
PO7, Waterlooville, Hampshire, United Kingdom Hybrid / WFH Options
Spiral Solutions Recruitment Ltd
delivering exceptional results to their clients, they are very much focused on providing the best customer satisfaction with brilliant technical support. I am looking for an experienced and dynamic 1stLineEngineer to join the helpdesk team, this role serves as the 1st point of contact for all technical issues so excellent communication and More ❯
