1stLineSupportEngineer - Hybrid (2 days WFH) - up to 30K + 2x Overtime - Farringdon, London An exciting new opportunity has become available for a 1stLineSupportEngineer within a Microsoft Gold Partnered, Managed Service … Provider (MSP) in Farringdon, London. We are looking for enthusiastic, passionate 1stLineSupportEngineer to join a forward-thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last … innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. 1stLineSupportEngineer experience: Windows 7 and Windows 10 Operating Systems Office 365 Exchange 2007/2010/ More ❯
1stLineSupportEngineer – 3-Month Contract (Extension Available) – OUTSIDE IR35 – Onsite - Runcorn, UK We’re seeking an experienced 1stLineSupportEngineer to provide onsite IT support for one of our clients in … the possibility of extension. The role requires hands-on IT support across Windows environments, Microsoft 365, Active Directory, and remote access tools. 1stLineSupportEngineer Requirements: Experience handling and resolving 1stLine IT support tickets … access tools and troubleshooting connectivity issues. Experience using ServiceNow or similar ITSM ticketing systems. Experience working in a healthcare environment is advantageous. Details: Role: 1stLineSupportEngineer Location: Onsite in Runcorn, UK Contract Length: Initial 3 Months (Extension Available) Day Rate: Up More ❯
1stLineSupportEngineer South Gloucestershire Hybrid (3 days a week onsite) £25,000 - £29,000 As a 1stLineSupportEngineer, you will play a crucial role in providing technical assistance to clients, being the … values professional development and invests in employee growth. 1stLineSupportEngineer Key Responsibilities: Provide first-tier technical support via phone, email, remote tools and deskside. Provide first class customer service experience to client's users and internal users. Troubleshoot and … and effective problem resolution. Providing on site support where required. Liaising with suppliers to raise cases and scheduling engineer visits. 1stLineSupportEngineer Essential Skills/Qualities: Previous experience in a similar 1stlinesupportMore ❯
1stLineSupportEngineer South Gloucestershire Hybrid (3 days a week onsite) £25,000 - £29,000 As a 1stLineSupportEngineer, you will play a crucial role in providing technical assistance to clients, being the … values professional development and invests in employee growth. 1stLineSupportEngineer Key Responsibilities: Provide first-tier technical support via phone, email, remote tools and deskside. Provide first class customer service experience to client's users and internal users. Troubleshoot and … and effective problem resolution. Providing on site support where required. Liaising with suppliers to raise cases and scheduling engineer visits. 1stLineSupportEngineer Essential Skills/Qualities: Previous experience in a similar 1stlinesupportMore ❯
ROLE: 1stLineSupportEngineer HOURS: 37.5 hrs, Rotating shift pattern, covering between 07:00am to 5:30 pm -Permanent Role SALARY: From £ 27,000 plus benefits BASE: Clover Nook Site, Somercotes, Alfreton Eurocell are a stock market listed Plc and the market … LineSupportEngineer based at our Clover Nook Site, Somercotes. You will be responsible for handling FirstLineSupport of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user … community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1STLINESUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and More ❯
Alfreton, Derbyshire, East Midlands, United Kingdom
Eurocell Group PLC
ROLE: 1stLineSupportEngineer HOURS: 37.5 hrs, Rotating shift pattern, covering between 07:00am to 5:30 pm -Permanent Role SALARY: From £ 27,000 plus benefits BASE: Clover Nook Site, Somercotes, Alfreton Eurocell are a stock market listed Plc and the market … LineSupportEngineer based at our Clover Nook Site, Somercotes. You will be responsible for handling FirstLineSupport of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user … community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1STLINESUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and More ❯
Woodstock, Oxfordshire, South East, United Kingdom
Owen Mumford Ltd
Owen Mumford are looking to hire a talented 1stLineSupportEngineer! Could this be your next role? Scope: The 1st … LineSupportEngineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the associates of Owen Mumford. Acting primarily in a 1stlinesupport capacity, resolving issues in … are followed. Constant monitoring of any unclaimed tickets and changes, in the ITSM, to ensure all calls are allocated within the defined SLA. Providing 1stline technical support for all OM offices and associates around the globe. To maintain a high degree of customer service More ❯
1stLineSupportEngineer - Previous IT support essential 1stLineSupportEngineer - Must be immediately available About Our Client My client is migrating from on-premise Microsoft Exchange to M365 and requires 1stLineSupport Engineers to support their users during the go-live period. Job Description The successful 1stLineSupportEngineer will: Monitor incoming queues on the IT service desk system, perform initial triage of all calls … Take ownership of and resolve calls assigned via the call management system. Identify problems, log problem records, and communicate appropriately. Provide on-site support at Brent Civic Centre. Work on complex technical projects implementing changes to infrastructure. Be part of virtual teams working on this assignment. Provide cover More ❯
1stLineSupportEngineer Up to £28k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1stLine IT Support Engineers! After already placing … business, we know firsthand how well they treat their staff and clients! This is a great move for a Service Desk/IT SupportEngineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a … business referrals all down to the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2nd line duties within their managed services team. Support circa 3,500 end user clients with their day-to More ❯
Job Title: 1stLineSupportEngineer Location: Oxford (On-site) Salary: £25,000 - £27,000 DOE + Benefits About the Role We are working with a growing independent retail business based in Oxford that is looking for a friendly and proactive 1st … the first point of contact for all IT-related issues across the business, supporting users across retail and office environments. Key Responsibilities Provide first-line technical support to end-users (in-store and office staff) via phone, email, and face-to-face. Troubleshoot hardware, software, and … tasks. Maintain inventory of IT assets and ensure equipment is up to date and secure. What We're Looking For Some experience in a 1stlinesupport role, helpdesk, or IT technician position (retail sector experience a plus). Basic understanding of: Windows 10/ More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Withers & Rogers
1stLineSupportEngineer Bristol About Us Withers & Rogers is one of Europes largest dedicated intellectual property law firms, with offices across the UK, Paris and Munich. Established more than 140 years ago, we remain as passionate as ever about making intellectual property … sustainably profitable, and globally focused firm, known for building trusting relationships. The Role An exciting opportunity has arisen to join our IT team, delivering 1stline technical support to our busy intellectual property firm. This is a full-time, permanent position based in our Bristol … for both office-based and remote workers. - Escalating technical and software build issues to the Infrastructure Manager. About You To join us as a 1stLineSupportEngineer, you'll need: - Experience of at least one year in an IT Helpdesk environment, with More ❯
1stLineSupport Analyst/Service Desk Analyst - Leeds (Office Based) - £25-27k + benefits. Tech focus - Azure, Office365, Microsoft365, Infrastructure, Applications, Server The Opportunity: We're looking for a 1stLineSupport Analyst/Service Desk Analyst to … join a busy MSP providing support to external clients on a range of technologies. The breadth of skills and products means no two days will be the same and the long term opportunity to progress to a 2nd Line role makes it a great place to … to develop yourself from a technical perspective. You'll prioritise workload and ensure that SLAs are hit. The person: You'll be an existing 1stlineSupportEngineer/Service Desk Analyst/Helpdesk Support Analyst wanting a role that offers More ❯
Role: 1stLineSupportEngineer Salary: £25,000-£28,000 per annum + benefits Location: Northampton We are currently recruiting for a 1stLineSupportEngineer for a large client of ours based in Northampton. You … will be working in the 1stLine team and will be responsible for resolving tickets, ideally at first resolution. You will be a point of contact for the main Service Desk Team supporting the workshop, Field, 2nd line & 3rd line teams during day … to-day operation. Skills and experience required Previous experience in an IT helpdesk support role Knowledge and experience of various IT systems Experience with Microsoft systems/applications (Windows 10, MS Office, O365 Windows Server etc) Experience in setting up and supporting of mobile devices Experience of working More ❯
Woodstock, Oxfordshire, South East, United Kingdom
Dxp Talent Ltd
1stLineSupport Oxford (Onsite) £25k to £26k DOE DXP Talent are looking for an enthusiastic 1stLineSupportEngineer to be based onsite 5 days a week in Oxford with a market leading Business. This is a … certifications/qualifications to back up your interest. Day to day you'll be responding to tickets logged on the ITSM and being the 1st point of contact for users across the business and be providing outstanding customer service to keep users updated. This is a fantastic opportunity to … a team and develop your IT skills and experience with the chance to develop your IT career. Ideal experience: - Windows 10 and 11 Support - O365 (Azure AD, Teams, Intune, Exchange Online) - Experience with ITSM If you think you'd be a great fit for the role please send More ❯
1stLineSupportEngineer – London - £35,000 + excellent career development Overview An exciting opportunity has arisen with an Investment Management Business for a 1stLine Service Desk Engineer to deliver high-quality technical support. This includes resolving … staff. The role works closely with the Service Desk team, escalating complex issues and contributing to IT projects where required. Role & Responsibilities User Support: Act as the first point of contact for all IT-related issues, providing timely and effective support via phone, email, and Microsoft … Teams. Analyse and troubleshoot technical problems; resolve issues or escalate to the appropriate team or third-party support as needed. Log, track, and manage service desk tickets in the system, documenting issues, actions taken, and resolutions. Provide IT support for both office-based and remote users More ❯
1stLine IT SupportEngineer - Central London - £28,000 - Great Opportunity! Role : 1stLine IT SupportEngineer Areas : Central London (EC1) Salary: £25,000 - £28,000 - Unbelievable Training! I am working on an exciting new opportunity … with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in London. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
The GelBottle Inc
About the role The GelBottle Inc. is on an exciting growth journey, and we're looking for a 1stLine SupportEngineer to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a … diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact! IT Support & Troubleshooting: Serve as the first point of contact for all IT issues via Freshdesk, chat, or in person-resolving hardware, software, network, and MacOS-related problems both remotely and onsite. … paced, people-focused environment where no two days are the same. Strong working knowledge of MacOS, including troubleshooting and configuration Proven experience in a 1stLineSupport or similar IT support role Good understanding of Windows OS and basic networking principles Experience using More ❯
looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for an 1stline IT supportengineer to join us as we continue to expand throughout the UK. Main duties of … the job An exciting opportunity has arisen for a dynamic IT SupportEngineer to join the team as we embark onto our next stage of continued growth. We are looking for a tech savvy, forward thinking individual to bring new ideas and resolutions to our IT … have been logged and resolved correctly Prioritise and manage open cases in a timely manner Person Specification Experience Essential Previous experience in a similar 1stLine IT Support role, providing technical assistance to end-users via phone, email, and remote support tools. Strong More ❯
Experienced FirstLine IT SupportEngineer required to work for global manufacturing company in Plymouth. Reporting to the Second Line IT SupportEngineer, the successful candidate will be responsible for providing firstline IT support to local users in Plymouth, supporting 2nd line IT team at Plymouth and satellite sites and the wider UK business.The objective of the role is to provide IT support to users by responding to calls placed through the IT Helpdesk both in person and … of other functions within the organisation Providing our users with a first-class level of customer service at all times, responding to IT support calls placed through the IT Helpdesk, via telephone and in person. Ensure Effective communication of IT activities to relevant users and stakeholders Working as More ❯
Bristol, City of Bristol, United Kingdom Hybrid / WFH Options
DK Recruitment
DK Recruitment are seeking a 1stLineSupportEngineer on behalf of our client based in Bristol. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working … offer great career progression and training opportunities! Tech stack Microsoft 365 Azure VMware Hyper-V Active Directory Administration (passwords, users, groups, permissions) Desktop support Network support Windows Server Location: Bristol (2 days WFH per week) Benefits Up to £29,000 DOE Private health care 25 days More ❯
including Modern Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. About the role Reporting to the Service Desk Manager, the 1stLineSupportEngineer is responsible for providing support to DA's customers, mainly via phone, email … our London based office in Holborn, Monday to Friday). As part of our global service desk team, you will collaborate with our support team in Kuala Lumpur. From time to time, you may also work directly at the customer's offices (London based). As such … you will need to demonstrate a good level of empathy and excellent customer service skills, to ensure DA can maintain delivery of first-class support service. This role offers exposure to the full IT landscape, not just a subset of the technology. As such, this role will suit More ❯
Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1stline and some 2nd line support. Troubleshoot and resolve common IT issues such More ❯
Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1stline and some 2nd line support. Troubleshoot and resolve common IT issues such More ❯
closely with our business units. Our technology teams offer you an environment that will present you with exciting challenges - be it through the support and further development of legacy systems or the introduction of modern technologies such as AI, machine learning and highly automated trading applications. Your Role … in the team: In this role, the supportEngineer will diagnose Software/Hardware to a technical fix solution result. This could either be over the phone, remote or in person at the desk. You'll cover one or more areas of expertise, assist with Upgrades … Citrix, Windows OS, Office365, Intune, Fidessa, Bloomberg, Cisco Telephony and some basic network knowledge. What will you do: Acting as an internal 'Technical Support Technician' for all IT Workplace related support. Working across a broad range of technologies and be able to liaise across multiple areas of the More ❯
