4 of 4 1st Line Support Engineer Jobs in the Thames Valley

Line Support Engineer Location - Oxford (Onsite) Key skills of the 1st Line Support Engineer First line of support, ensuring the smooth running of the company's IT systems with minimum disruption. Act as the primary point of contact for all helpdesk requests … for telephony, audio-visual equipment, projectors, and video conference facilities. Work with third-party IT support companies and vendors as required. Key experience of the 1st Line Support Engineer Strong expertise in supporting Windows based PCs and servers. Proficiency with Windows Desktop (Enterprise), MS Office, and Google G-Suite. … Experience with ticketing systems and understanding of ITIL best practices. Basic understanding of network infrastructure (TCP/IP, DNS, DHCP). Ability to provide clear and concise technical support to non-technical users. Experience with Windows Server, Firewalls (Checkpoint, PALO ALTO), Active Directory, Telephony, IT Security, Virtualisation (VMware), MDM Platforms, and Mobile Phone Support (iOS & Android More ❯

1st Line Support Engineer Bicester, Oxfordshire On-Site £24,000-£28,000 DOE Responsibilities: * To provide the highest standard of technical support to our clients, in a timely and competent manner. *To provide support to the Partners, by understanding and fulfilling the needs of the business competently and effectively. … Primary Duties: *1st-line user support request response and instruction: in person, via phone, email and remote access, in office and client premises. *Troubleshooting and resolution - hardware repairs and upgrades; operating systems and software installation, update and configuration: data backup and recovery; malware etc detection and removal; and *System administration, monitoring and management: install and … Qualifications: *5 GCSEs including English and Maths, and preferably Computer Science and Physics; *Full UK Driving Licence. Experience, Knowledge and Skills required: *Experience in IT services provision and first-line support - in a helpdesk or Managed Service Provider environment or similar is preferred but not essential. *A comprehensive grounding in general IT and computing, with some More ❯

1st Line Support Engineer Bicester, Oxfordshire On-Site £24,000-£28,000 DOE Responsibilities: To provide the highest standard of technical support to our clients, in a timely and competent manner. To provide support to the Partners, by understanding and fulfilling the needs of the business competently and effectively More ❯

Great opportunity for a 1st line Support/Help Desk/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation … VoIP systems MS Teams and SharePoint Online Apple products A starting salary in the region of £25000 to £27000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate More ❯