1 of 1 1st Line Support Engineer Jobs in West Yorkshire

based in Bradford who are currently looking for a IT Support Engineer. This role is an important hire as the business are looking for someone with the 1st line support experience, take ownership of this area to a fully fledged service provided to internal and external customers. Responsibilities 1st line support Provision of new laptops for new starters and work with HR for induction Logging and processing support calls and requests meeting SLA's Provide full IT systems support Create and maintain key documentation Provide trend analysis of Service desk software and reporting Experience M365 Admin O365 IP Telephone systems Networks Mac More ❯