10 of 10 1st Line Support Engineer Jobs in the South East

1st Line IT Support Engineer An excellent opportunity for a proactive and customer-focused 1st Line IT Support Engineer to join a dynamic technology team supporting clients across cloud, network, and desktop environments. If you’ve also worked in the following roles, we’d also like … JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a 1st Line IT Support Engineer to provide first-class technical support and customer service within a fast-paced managed services environment. As … a 1st Line IT Support Engineer you will troubleshoot a variety of hardware and software issues, ensuring client satisfaction through clear communication and timely resolutions. Working as a 1st Line IT Support Engineer, you will gain exposure to Windows, macOS, Microsoft 365, Azure AD and Intune More ❯

1st Line Support –Hybrid - London VIQU have been approached by a customer requiring a 1st Line Support contractor to provide support with everyday IT support such as dealing with 1st line user issues/tickets. The successful 1st Line Support … within a MAC environment and will be committed to delivering excellent customer service. The role: This role will involve supporting face to face users within the office with 1st line issues, as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with management and senior staff members as … the end user, so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the First Line Support: 1st Line//Customer Support – in a MAC environment: Jira Slack Zoom Google JAMF Triaging tickets and escalating to relevant teams where necessary Supporting face to face IT More ❯

Line Support Engineer Location - Oxford (Onsite) Key skills of the 1st Line Support Engineer First line of support, ensuring the smooth running of the company's IT systems with minimum disruption. Act as the primary point of contact for all helpdesk requests … for telephony, audio-visual equipment, projectors, and video conference facilities. Work with third-party IT support companies and vendors as required. Key experience of the 1st Line Support Engineer Strong expertise in supporting Windows based PCs and servers. Proficiency with Windows Desktop (Enterprise), MS Office, and Google G-Suite. … Experience with ticketing systems and understanding of ITIL best practices. Basic understanding of network infrastructure (TCP/IP, DNS, DHCP). Ability to provide clear and concise technical support to non-technical users. Experience with Windows Server, Firewalls (Checkpoint, PALO ALTO), Active Directory, Telephony, IT Security, Virtualisation (VMware), MDM Platforms, and Mobile Phone Support (iOS & Android More ❯

1st Line Support Established for over 30 years, BVR has been providing top quality maintenance and IT support in central London. An opportunity has now arisen for a 1st Line Support Engineer to join their team. This is a demanding but rewarding role for a self … starter ready to take their next step in IT support. The successful candidate will benefit from ongoing training and the possibility of career progression. As a 1st Line Support Engineer, you will be responsible for providing network support to SME clients. Joining a friendly team in a busy and face-paced … Junior IT Support. This role is ideal for someone looking to support internal users across the Microsoft 365 platform Day-to-day of the role: Provide first-line support to internal users, ensuring high-quality assistance and user satisfaction. Troubleshoot and resolve issues related to Office 365 and Windows Technologies. Communicate effectively with a More ❯

1st Line IT Support Engineer Salary: £26,000 - £30,000 Location: Farnham (Hybrid - 4 days onsite) Schedule: Mon-Fri, 8:00-16:30 or 9:00-17:30 (1-hour break) On-Call: 1 in 3 Saturdays We're looking for a friendly, proactive, and technically skilled 1st Line IT … Support Engineer to be the go to person for everyday IT issues across our organisation. This is a customer facing role where your ability to troubleshoot, communicate clearly, and resolve problems efficiently will directly impact user satisfaction and operational success. Key responsibilities: Be the first point of contact for IT queries via phone, email, and HALO … ITSM Log, categorise, and prioritise incidents and service requests Resolve first-line issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office 365 apps Escalate complex issues to second-line More ❯

1st Line Support Engineer Bicester, Oxfordshire On-Site £24,000-£28,000 DOE Responsibilities: * To provide the highest standard of technical support to our clients, in a timely and competent manner. *To provide support to the Partners, by understanding and fulfilling the needs of the business competently and effectively. … Primary Duties: *1st-line user support request response and instruction: in person, via phone, email and remote access, in office and client premises. *Troubleshooting and resolution - hardware repairs and upgrades; operating systems and software installation, update and configuration: data backup and recovery; malware etc detection and removal; and *System administration, monitoring and management: install and … Qualifications: *5 GCSEs including English and Maths, and preferably Computer Science and Physics; *Full UK Driving Licence. Experience, Knowledge and Skills required: *Experience in IT services provision and first-line support - in a helpdesk or Managed Service Provider environment or similar is preferred but not essential. *A comprehensive grounding in general IT and computing, with some More ❯

their team. They manage over 400+ business IT systems, delivering cutting-edge technology and first-class support. Now, they’re looking for a tech-savvy, ambitious, and customer-focused 1st Line Support Technician to join their ranks! The Role As the first point of contact for customers, you’ll be the bridge between users and … exceptional support, and ensuring seamless IT operations. Your role is crucial in keeping businesses running smoothly while growing your own expertise in the IT sector. Job Title: 1st Line Support Technician Salary: £27,000 - £30,000 Location: Redhill (own transport required due to location) Perks & Benefits: 22 days annual leave (increasing to … with Windows, Office 365, networking, virtualization, software updates, and backup solutions What We’re Looking For MSP Experience: Ideally you will hold a minimum of 1 year experience at 1st Line support although our client will consider fresh, dynamic and career driven individuals with technical understanding/academic qualifications People Skills: You love helping others More ❯

1st Line Support Engineer Bicester, Oxfordshire On-Site £24,000-£28,000 DOE Responsibilities: To provide the highest standard of technical support to our clients, in a timely and competent manner. To provide support to the Partners, by understanding and fulfilling the needs of the business competently and effectively More ❯

Great opportunity for a 1st line Support/Help Desk/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation … VoIP systems MS Teams and SharePoint Online Apple products A starting salary in the region of £25000 to £27000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate More ❯

globally. Their services include cloud solutions (public, private, and hybrid), IaaS, cyber security, and managed services, working across a wide range of industries. The Role They are seeking a 1st Line Engineer to join their Service Desk team. The successful candidate will have hands-on experience with: Active Directory Microsoft 365 (M365) Application troubleshooting Hardware … support, including onboarding Printers Ticketing systems (logging, triage, escalation, resolution tracking) On Offer Based in Dartford (office-based, five days a week) Salary up to £30k, depending on experience Some on-call rota after probation Training courses paid for and incentivized Standard benefits package Internal promotion opportunities Reporting directly to the Service Desk Team Lead More ❯