1 of 1 1st Line Support Technician Jobs in Nottinghamshire

ICT 1st LINE SUPPORT TECHNICIAN KEY POINTS Onsite role based in Newark- £28K Provide first-line technical support to internal users across multiple sites Opportunity to gain an ITIL Level 3 qualification Mix of service desk work, hardware/software support, and basic network/server monitoring … Free onsite staff parking (current arrangement under ongoing review) 1 day paid volunteering leave per year Ongoing training and development, including a funded ITIL Level 3 qualification THE ICT 1ST LINE SUPPORT TECHNICIAN ROLE In this role, you'll act as the first point of contact for internal users, providing an effective and … where needed, and ensuring service levels are consistently met. Occasional out-of-hours work may be required to support major ICT project deployments. ESSENTIAL SKILLS Experience providing 1st line or service desk support Knowledge of hardware and software troubleshooting Understanding of Active Directory, Windows operating systems, and Microsoft 365 Basic awareness of networking More ❯