1stLine IT SupportTechnician Ideal opportunity for someone with 1+ years' experience in IT support or helpdesk, eager to grow their skills in a dynamic MSP environment. Full-time, permanent role based in the South West of England with occasional on-site visits. Immediate start preferred - we welcome applicants who … client focus, they offer a supportive environment for technicians to gain hands-on experience across a range of IT systems and services. What will you be doing? As a 1stLineSupportTechnician, you'll be the first point of contact for technical support issues, assisting business clients remotely and on … this advert or email your CV directly to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - 1stLineSupport, Helpdesk, IT Support, Windows, Microsoft 365, DNS, DHCP, TCP/IP, Ticketing Systems, RMM, MSP, Active Directory, VOIP, 3CX, CompTIA, Microsoft More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Hunter Selection
1stLine Supprt Technician - up to £29,000 I am seeking a 1stlineSupportTechnician to work remotely while occasionaly visiting client sites in the southwest region. The right 1stlineSupportTechnician will be a part of the IT … Salary up to £29,000 Mileage paid Bank holiday time and a half pay Pension Training and progression opportunities Relaxed Dress Code Private Medical Cover Key Responsibilities * Deliver first-line technical assistance via phone, email, and remote tools * Monitor and uphold service levels, ensuring timely ticket resolution * Travel to client sites when necessary to provide in-person support * Accurately log and track support cases using internal systems * Diagnose and resolve common issues with hardware, software, and connectivity * Escalate more complex matters to second- or third-tier support * Adhere to internal procedures for case updates and documentation * Maintain and contribute to internal knowledge base and documentation standards * Prioritise clear, professional communication with clients More ❯
FirstLineSupportTechnician This is an all-encompassing IT Support role which will be a mix of Service Desk and Desktop Support This is a full-time permanent position paying up to £28K per year based on site in Plymouth. A driving license is required as there are frequent … This is a great opportunity to develop your IT career and gain exposure to a wide range of technologies! What will you be doing? Coming in as a FirstLineSupportTechnician, one day won't be the same as the next, ideally you will be the first port of call for Hardware and … you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS - Windows, FirstLine, Service desk, O365, Communication, Active Directory, Exchange More ❯