5 of 5 1st Line Support Technician Jobs in England

1st Line IT Support Technician (MSP) - Essex (CM3) - £28K DOE NOTE: You must have a full UK Drivers licence & own vehicle - ESSENTIAL. Read on if you're looking to join a rapidly growing MSP that invests in you. The IT MSP specialise in IT Support, Cyber Security and VoIP telephony. You … Office 365 administration. Ability to provide support for Mac OSX. Basic proficiency in server administration tasks such as AD user account management and password resets. As a 1st Line IT Support Technician, you'll play a pivotal role in delivering exceptional customer service and technical support. This includes answering calls, providing … certifications Paid study leave Company social events Smart casual dress code policy Interested? Please click apply or send your updated CV to gianluca (at) circlerecruitment (dot) com Key skills: 1st line, Office 365, Windows IT Support, Tech Support, Helpdesk, help desk, service desk, London, MSP, IT Managed Services, Bicknacre, Chelmsford, Colchester, Basildon, Danbury More ❯

We have an exciting opportunity for a 1st Line IT Support Technician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who … are keen to progress and succeed. 1st Line IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management … tools Promote best practices and adhere to change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in More ❯

built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a 1st Line Support Technician to join our dynamic IT team. Our team is committed to providing top-tier support and innovative solutions … to ensure our company's technology runs smoothly. As an onsite 1st Line Support Technician, you will spend the majority of your time providing technical assistance and support to our staff across the country. You will work closely with our IT professionals to resolve technical issues efficiently and effectively. This is … or software configurations Assist with conception, design and implementation of any new or enhanced IS Systems. Act as an escalation level for fault tickets not resolved by the First Line Support Team. Arrange distribution of any inventory items which need to be dispatched from the IS Department Deliver 'best customer service' to all company staff. As More ❯

We are a small Managed Services Provider seeking a passionate 1st Line Support Apprentice. This role offers hands-on experience in IT support, including customer issue triage, system improvements, and installations. We provide comprehensive training, career growth opportunities, and regular social activities. Role Your duties will include: Daily Support: Triage customer … platform migrations and improvements. Training This training programme is completed via an Apprenticeship Standard at Level 3 and learners will achieve a Pearson Level 3 Information Communications Technician qualification. Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment. Regular training contact will support the learner … Thur: 09:00 – 17:00 Fri: 09:00 – 17:00 Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Sunday, 14th September 2025 Start Date Wednesday, 1st October 2025 Desired Skills Communication skills IT skills Trouble Shooting Skills Process Driven Qualifications Maths and English GCSE, grade 4/C and above (Essential) ICT GCSE, grade 5 and More ❯

Job Title: First Line Support Analyst Location: Leicester (Hybrid after probation) Salary: £ 24,000 Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you'll serve as the … first point of contact for IT support queries, assisting users across the organisation. You'll be responsible for logging, troubleshooting, and resolving incidents and service requests via multiple communication channels, all while maintaining outstanding customer service standards. Key Responsibilities: Provide first-level IT support for hardware, software, mobile devices, and other technical equipment. Log and resolve … incidents, problems, and service requests both remotely and in- person. Accurately document issues to ensure smooth escalation and resolution by other support teams. Monitor and manage tickets in line with agreed Service Level Agreements (SLAs). Support onboarding processes for new team members, ensuring appropriate account and system access. Follow defined support More ❯