1 of 1 1st Line Support Jobs in Buckinghamshire

First Line Analyst 5 Month Contract – inside IR35 - £18 per hour Active SC Clearance is essential Location: Central Milton Keynes A Security Cleared (Minimum SC) First Line Analyst is required to join a Second Line Service Desk team supporting delivery of a 24/… x 365 service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. You will provide technical support and service delivery to this organisations customers who are typically central Government or Law enforcement. You will be responsible for Incident investigation and resolution, request fulfilment, assisting problem investigations … identifying and generating support documentation, and technical coaching to users, ensuring adherence to agreed standards and procedures. Essential Skills and Experience: Experience working for a Managed Service Provider (MSP) and familiarity with managing support contracts and SLAs. Strong knowledge of common desktop operating systems (Windows, MacOS More ❯