1 to 25 of 29 1st Line Support Jobs in the South East

as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street. About the role The First Line Support Analyst is a key position in the IT Support Desk providing support for all of The Dune Group technology systems. Responsibilities … range from day to day support of core applications including password resets, desk moves, till/store support, account creations, printer issues, mobile phone troubleshooting and ensuring there is a first point of contact for the business for any IT issue. This role involves answering and resolving support queries via multiple contact channels and … candidate needs to be a motivated self-starter with a passion for IT and an understanding of retail business pressures and commercial requirements. RESPONSIBILITIES: Primary contact for Central Support Office based staff. Logging and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Follow up on open Incidents/Service Requests with support teams More ❯

1st Line IT Support Engineer, Thatcham 24/7 Shift RotaMonday to Sunday. 5 days on, 2 days off. 06:00 14:30/14:30 22:00/22:00 18:30) Roc Technologies is looking for a 1st Line IT Support Engineer to join … our Managed Services team. Youll be the first point of contact for IT issues, providing remote support, resolving incidents, and delivering exceptional customer service. Key Responsibilities: First-line support for hardware/software issues Incident logging, triage & resolution Use of remote tools & ticketing systems (e.g., ServiceNow) Monitor alerts & escalate as needed Maintain documentation & knowledge … base Requirements: 12 years IT support/service desk experience Strong knowledge of Windows 10/11, AD, O365 Excellent communication & customer service skills Flexible to work rotating shifts (day/evening/night) Desirable: Azure Fundamentals, VMware, Citrix, basic networking More ❯

First Line … Technical Support Engineer Location: Chertsey, Surrey Job Type: Full time Contract Type: Permanent Salary: £21,000 - £30,000 Basic (depending on experience) Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The Company: Krome Technologies … may be occasionally asked to cover weekend shifts as and when needed. This is an office-based role at Krome’s HQ in Chertsey (Surrey). However, some First Line duties are field based, so availability to work in Chertsey but also to travel to London and other client locations is required. The Package More ❯

Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The Company Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is … believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join a technically strong, professional and dynamic team. You will be dealing with hands-on problem fixing and troubleshooting across a variety of … 12pm – 8pm.You may be occasionally asked to cover weekend shifts as and when needed.This is an office-based role at Krome’s HQ in Chertsey (Surrey).However, some First Line duties are field-based, so availability to work in Chertsey but also to travel to London and other client locations is required. The Package More ❯

might be for you. For this role, you will need a blend of being technically proficient, a great communicator, able to help your colleagues, and the technical lead with 1st or 2nd line issues. If all the above sounds like you, then we’d love to meet you. Key Responsibilities: Excellent communication skills - both written and verbal More ❯

We have a brand-new opportunity for a personable and client focused 1st Line Support Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1st line technical support for their business clients. The role … is based at their offices near to Sutton in Surrey/Greater London. Key Responsibilities: Provide 1st line support to SME clients through the helpdesk ticketing system, troubleshoot basic IT issues, log incidents, and escalate more complex problems to higher support levels. Set up and configure new user accounts, devices and applications; in … demonstrate first class Customer Service skills, building and maintaining strong relationships with clients and be comfortable working to agreed SLAs as well as the following: Previous helpdesk experience delivering 1st/2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills More ❯

Direct message the job poster from MaxAd Fixed Fee Recruitment Managing Director at MaxAd Providing rigorous, flat-fee recruitment solutions. Up to £30,000 DoE + Benefits Job Opportunity: 1st Line IT Support Technician Are you passionate about IT and eager to start or develop your career in technical support? Our client is … looking for a motivated 1st Line IT Support Technician to join their dynamic team. This is an excellent opportunity to work with a supportive team, gain hands-on experience, and grow within a thriving IT solutions company. Our client provides expert IT solutions tailored to keep their customers' businesses running smoothly. Their services include IT … Support, Network Solutions, Cyber Security, and Cloud Deployment. As a 1st Line IT Support Technician, you will be the first point of contact for all client inquiries, providing exceptional technical support and troubleshooting IT issues. Work involves Windows cloud-based systems, so understanding Office365 is essential. You will benefit from working More ❯

1st Line IT Support Engineer - Crawley - £28,000 - Hybrid Working! Role : 1st Line IT Support Engineer Area : Crawley Salary : £25,000 - £28,000 - Hybrid Working! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add an 1st line support engineer to join … to Windows Server 2019. The IT manager fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for a junior IT professional to catapult their IT careers! Personality is key. We are looking for someone who has the More ❯

We have an exciting opportunity for a 1st Line IT Support Technician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen … to progress and succeed. 1st Line IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices … and adhere to change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to More ❯

1st Line Support Engineer – Kent – Consultancy - £25,000-£30,000 + Excellent Benefits Overview: An exciting opportunity has arisen to join an award-winning IT consultancy as a 1st Line Support Engineer. This client-facing role … is ideal for a proactive and customer-oriented individual who thrives in dynamic environments and enjoys solving technical problems across a variety of industries. As a Service Desk First Line Engineer, you will act as the first point of contact for clients, delivering technical support and troubleshooting assistance via phone, email, and chat. You'll play … clearly with end-users. Contribute to documentation and knowledge base articles. Collaborate with other IT teams to support seamless service delivery. Essential Skills & Experience: Experience in a 1st Line Support or Service Desk role. Strong troubleshooting skills across Windows, macOS, hardware, and basic networking. Excellent communication and customer service skills. Familiarity with ticketing More ❯

1st Line IT Support Technician - Newbury - £26,900 to £30,500 + bonus Newbury/Berkshire growth organisation are looking to add an IT Support Technician/Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support … of IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer hardware, software, systems … solving skills and attention to detail. Strong communication skills and excellent customer service. Driving licence. For more information on this Newbury/Berkshire based role please contact (see below) 1st Line IT Support Technician - Newbury - £26,900 to £30,500 + bonus More ❯

the job poster from Intec Select Tech Recruiter & Principal Account Manager at Intec Select Overview: An exciting opportunity has arisen to join an award-winning IT consultancy as a 1st Line Support Engineer. This client-facing role … is ideal for a proactive and customer-oriented individual who thrives in dynamic environments and enjoys solving technical problems across a variety of industries. As a Service Desk First Line Engineer, you will act as the first point of contact for clients, delivering technical support and troubleshooting assistance via phone, email, and chat. You'll play … SLAs and communicate clearly with end-users. Contribute to documentation and knowledge base articles. Collaborate with other IT teams to support seamless service delivery. Experience in a 1st Line Support or Service Desk role. Strong troubleshooting skills across Windows, macOS, hardware, and basic networking. Excellent communication and customer service skills. Familiarity with ticketing More ❯

1st Line Support Engineer Up to £28k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1st Line IT Support Engineers! After already placing within the business, we know firsthand how well they treat their staff … and clients! This is a great move for a Service Desk/IT Support Engineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a clear progression plan, exciting project work and a great team culture. In time you will receive your own training platform account, fully paid for … are ever growing, through natural business referrals all down to the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2nd line duties within their managed services team. Support circa 3,500 end user clients with their day-to-day IT support More ❯

2nd/3rd Line Support Engineer IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent/Full-Time Salary: £30,000 £36,000 per annum + up to 10% matched pension contribution Full Clean UK Driving Licence required We are currently seeking a highly … capable 2nd/3rd Line Support Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional who thrives in a customer-focused, multi-client environment. You ll provide enterprise-level technical support to a diverse client base, supporting the smooth … operation of computer systems, software, and hardware. Provide remote and occasional on-site technical support to clients (2nd/3rd line). Troubleshoot and resolve issues across hardware, software, and networking. Manage tickets and workflows via a helpdesk system. Setup, configure, and support desktops, servers, printers, phones, routers, firewalls, and access points. Assist with More ❯

Owen Mumford are looking to hire a talented 1st Line Support Engineer! Could this be … your next role? Scope: The 1st Line Support Engineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the networked and roaming associates of Owen Mumford. Acting primarily in a 1st line support capacity, resolving issues in person, over … be successful in this role, you will need: Proven experience in a similar IT support role with end user facing responsibilities, ideally within a regulated environment. First line support experience or similar Previous experience of ticket logging systems and remote support tools. Strong knowledge of Microsoft products and operating system (Windows Server More ❯

Role: 1st Line IT Technician Location: Eastleigh Salary: £25,000 - £27,500 Hybrid Working Available We are working with a leading Digital Marketing Company based in Eastleigh , known for its innovative approach and cutting-edge technology. They are now looking for a 1st Line IT Technician to join their growing team and provide exceptional … technical support in a fast-paced, creative environment . In this role, you’ll be the first point of contact for IT support, troubleshooting issues, and ensuring smooth day-to-day operations across the company. This is an excellent opportunity for an ambitious IT professional looking to develop their skills and grow within a supportive, tech … driven company . The client is looking for someone enthusiastic, customer-focused, and eager to learn —is this you? Required Skills: 1+ years experience in an IT support role Strong troubleshooting and problem-solving skills Experience supporting Windows & Microsoft 365 environments Basic networking knowledge (DNS, DHCP, VPN) A passion for technology and a proactive approach to learning Excellent More ❯

Role: 1st Line IT Support Engineer Location: Central Southampton Salary: £24,000 - £28,000 MSP Environment | Career Progression | Paid Certifications Are you an ambitious IT Engineer with at least 1 year of IT support experience looking to take your career to the next level? Were working with a growing Managed Service Provider that … delivers top-tier IT support to businesses across various industries. Theyre looking for a customer-focused, technically minded 1st Line Engineer to join their team and develop into a future IT expert . Youll be fully immersed in a supportive environment where you can learn from experienced engineers , to develop your troubleshooting skills, and work … towards Microsoft, Cisco, and AWS certifications all fully funded! Required Skills: At least 1 year of IT support experience (MSP experience is a bonus!) Strong troubleshooting skills in Windows 10/11, Microsoft 365, and basic networking Knowledge of Active Directory, Group Policy, and basic hardware troubleshooting Benefits Package: Competitive Salary (£24,000 - £28,000) Paid Certifications & Training More ❯

where necessary. Basic Knowledge of: Networking equipment such as switches, firewalls and routers. Windows operating systems. Phone systems. At least one year’s previous experience in an IT support role, with intermediate knowledge of networking fundamentals, Office 365, laptop and desktop hardware and windows server operating systems. Company benefits: On-site Parking: Hassle-free parking is available for … bank holidays, with the addition of one extra day for every year of service (up to 25 days). Pension Scheme: We offer a solid pension plan to support your future. Company Events: Enjoy access to company events, including occasional trips abroad. Cycle-to-Work Scheme: A green and healthy way to commute, supported by our scheme. Employee … Wellbeing Support: Access to resources and support for your overall wellbeing. #J-18808-Ljbffr More ❯

Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1st line and some 2nd line support. Troubleshoot and resolve common IT issues such as password resets, software installations, and basic hardware malfunctions. Escalate More ❯

Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1st line and some 2nd line support. Troubleshoot and resolve common IT issues such as password resets, software installations, and basic hardware malfunctions. Escalate More ❯

Position: First Line Support/Junior Support Analyst Location: Guildford Salary: £27,000 - £28,000 Job Type: Full-time (Office-based) The Role Are you early in your IT career and looking to grow your skills in a professional and supportive environment? We’re currently recruiting for a First Line Support/Junior Application Support Analyst to join an in-house IT team based in Guildford. This role is ideal for someone with foundational IT support experience who is eager to develop further in application and technical support. You’ll be the first point of contact for internal IT queries and gain hands-on experience … with bespoke applications, hardware support, and vendor coordination. Benefits Include: Bonus scheme Salary sacrifice electric car scheme Company pension Private medical insurance Group life cover Annual salary reviews Flu jabs Volunteer days Social events and birthday leave Support for skills development Charity engagement and referral programme Key Responsibilities: Provide first-line technical support More ❯

About the role The GelBottle Inc. is on an exciting growth journey, and we're looking for a 1st Line SupportEngineer to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a diverse portfolio of B2B and B2C brands, this is your … chance to make a significant impact! IT Support & Troubleshooting: Serve as the first point of contact for all IT issues via Freshdesk, chat, or in person-resolving hardware, software, network, and MacOS-related problems both remotely and onsite. System Setup & Onboarding: Configure and deploy laptops, mobile devices, door access, and software for new starters, ensuring a seamless onboarding … ll thrive in a fast-paced, people-focused environment where no two days are the same. Strong working knowledge of MacOS, including troubleshooting and configuration Proven experience in a 1st Line Support or similar IT support role Good understanding of Windows OS and basic networking principles Experience using ticketing systems like Freshdesk (or More ❯

for an excellent career opportunity? Our client, based in Southampton, specialising in delivering IT Technology solutions for payments in the retail sector, is recruiting for a 1 st line Technical Support Analyst to join their team. The ideal candidate will have excellent demonstrable communication and problem solving skills, and be customer service orientated. Your responsibilities will … and B2B for all customers. Escalate issues according to escalation process Ensure that the call management systems are up to date with all necessary relevant information. Provide software support using Remote Control/Access systems, Implement fixes. This includes providing Technical support for both onsite engineers and third party engineers on site and escalating to 2nd … Line when necessary Deal with all system alerts in a proactive manner and provide support to the Operations Team & Service Desk Administrator when necessary. Assist with the Implementation of new software, hardware releases and adhoc rollouts as part of a team, ensuring that procedures are followed and installations double checked at all times. Skills/Knowledge More ❯

IT Helpdesk - First Line Support! Location: Farnborough Contract Type: Temporary - Full time - On Site Start Date: ASAP - ongoing Rate: 13.00 per hour What You'll Do: Provide friendly, first-class support to staff and students via phone, email, and in-person. Diagnose and troubleshoot IT issues with a smile! Assist users with software and … unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part … unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. More ❯

IT Helpdesk - First Line Support! Location: Farnborough Contract Type: Temporary - Full time - On Site Start Date: ASAP - ongoing Rate: 13.00 per hour What You'll Do: Provide friendly, first-class support to staff and students via phone, email, and in-person. Diagnose and troubleshoot IT issues with a smile! Assist users with software and … unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part … unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. More ❯