2 of 2 1st Line Support Jobs in Edinburgh

Job title: 1st Line Support Consultant Location: Remote but candidate must be located in the region of Edinburgh or Glasgow, to be able to travel to our customer sites when needed. Hours: Monday to Friday, 37.5 hours per week Salary: Up to £28k depending on experience + benefits About BCN: At BCN we unite people … of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role: As a 1st Line Support Consultant, you will be responsible for working directly with the end users, offering 1st line technical support via … email, ticketing system and telephone, performing fixes where possible and escalating where necessary. Providing 1st line technical support for hardware and software issues. Ensure all calls are logged into the helpdesk system and progress notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers. Take ownership More ❯

My nationwide client based in Edinburgh has an urgent requirement for x2 IT Support Engineers to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging … troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯