1st Line Support Jobs in London

18 of 18 1st Line Support Jobs in London

1st Line IT Support Engineer

City of London, London, United Kingdom
Gold Group
1st Line Support Engineer Up to £28,000 DOE London I am recruiting in London for a 1st Line Support Engineer for a award winning IT Managed Service Provider (MSP). You must have 1-2 years experience within an IT Support role within an IT MSP, along … with either AZ-900 or SC-900 As a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. 1st Line … scheme, quarterly team nights out/events, monthly games night with pizzas and breakfast on Wednesdays! Exams towards certifications relevant for your role fully paid for by my client! 1st Line Support Engineer Experience: MSP background 1-2 years proven experience in an IT support role Experience of working to an ITIL framework More ❯
Employment Type: Permanent
Salary: £28000 - £29000/annum + Benefits
Posted:

1st Line IT Support Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
AWD online
1st Line IT Support Engineer An excellent opportunity for a proactive and customer-focused 1st Line IT Support Engineer to join a dynamic technology team supporting clients across cloud, network, and desktop environments. If you’ve also worked in the following roles, we’d also like to hear from you … JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a 1st Line IT Support Engineer to provide first-class technical support and customer service within a fast-paced managed services environment. As a 1st … IT Support Engineer you will troubleshoot a variety of hardware and software issues, ensuring client satisfaction through clear communication and timely resolutions. Working as a 1st Line IT Support Engineer, you will gain exposure to Windows, macOS, Microsoft 365, Azure AD and Intune, developing your skills across cloud and cybersecurity technologies More ❯
Employment Type: Full-Time
Salary: £28,000 - £34,000 per annum
Posted:

1st Line Support Engineer

London, South East, England, United Kingdom
BVR Ltd
1st Line Support Established for over 30 years, BVR has been providing top quality maintenance and IT support in central London. An opportunity has now arisen for a 1st Line Support Engineer to join their team. This is a demanding but rewarding role for a self-starter ready … to take their next step in IT support. The successful candidate will benefit from ongoing training and the possibility of career progression. As a 1st Line Support Engineer, you will be responsible for providing network support to SME clients. Joining a friendly team in a busy and face-paced environment, you act as … Junior IT Support. This role is ideal for someone looking to support internal users across the Microsoft 365 platform Day-to-day of the role: Provide first-line support to internal users, ensuring high-quality assistance and user satisfaction. Troubleshoot and resolve issues related to Office 365 and Windows Technologies. Communicate effectively with a More ❯
Employment Type: Full-Time
Salary: £24,000 - £28,000 per annum
Posted:

First Line Support

Greater London, England, United Kingdom
Reveal Media
Job Title: 1st Line Support Desk Analyst Department: Service Delivery Location: Hampton Wick Office Country: UK Level: Individual Contributor Reports To: Support Team Leader Contract Type: Permanent Contracted Hours/Days:: 37.5 hours per week About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they … geographies where we can see exciting potential. With an influence spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose To provide first line support by handling Fault Report Forms and Service Requests submitted via telephone, email and online, and managing them through the appropriate hardware and software support … US & Asia To contribute to ad hoc projects and regularly provide status update reports to management. Demonstrate a basic understanding of troubleshooting methodology to increase incident resolution at the 1st line level and ensuring sufficient details are captured/logged before the case is escalated to the 2nd/3rd line support teams. More ❯
Posted:

First Line Support

london, south east england, united kingdom
Reveal Media
Job Title: 1st Line Support Desk Analyst Department: Service Delivery Location: Hampton Wick Office Country: UK Level: Individual Contributor Reports To: Support Team Leader Contract Type: Permanent Contracted Hours/Days:: 37.5 hours per week About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they … geographies where we can see exciting potential. With an influence spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose To provide first line support by handling Fault Report Forms and Service Requests submitted via telephone, email and online, and managing them through the appropriate hardware and software support … US & Asia To contribute to ad hoc projects and regularly provide status update reports to management. Demonstrate a basic understanding of troubleshooting methodology to increase incident resolution at the 1st line level and ensuring sufficient details are captured/logged before the case is escalated to the 2nd/3rd line support teams. More ❯
Posted:

1st Line IT Support Technician

North London, London, England, United Kingdom
Hybrid / WFH Options
Circle Recruitment
1st Line IT Support Technician (MSP) - North London - £28K NOTE: You must have a full UK Drivers licence & own vehicle - ESSENTIAL. Read on if you're looking to join a rapidly growing MSP that invests in you. The IT MSP specialise in IT Support, Cyber Security and VoIP telephony. You will be joining … Office 365 administration. Ability to provide support for Mac OSX. Basic proficiency in server administration tasks such as AD user account management and password resets. As a 1st Line IT Support Technician, you'll play a pivotal role in delivering exceptional customer service and technical support. This includes answering calls, providing remote assistance … including company Oyster card Company social events Smart casual dress code policy Interested? Please click apply or send your updated CV to gianluca (at) circlerecruitment (dot) com Key skills: 1st line, Office 365, Windows IT Support, Tech Support, Helpdesk, help desk, service desk, London, MSP, IT Managed Services, Circle Recruitment is acting as More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum
Posted:

Experienced School IT Technician 1st Line Support

London, South East, England, United Kingdom
Reed
Temporary IT Technician (1st Line Support) Enhanced DBS Required Location: Primary School, City of London Contract: Temporary Hourly rate: £20.66ph paye Working Hours 08.00-16.00/08.30 -16.30 Start date: Asap – December 2025 (with a potential extension) Are you an experienced IT Technician seeking a rewarding temporary opportunity in the heart of the City … of London? Join a vibrant primary school where your skills will directly support staff and pupils in a dynamic learning environment. This role offers £20 per hour and the chance to make a meaningful impact.As one of three key points of contact for IT-related support calls and service desk tickets, you’ll provide both first … innovation Strong customer service skills A proactive attitude toward learning and development Ready to make a difference in a school community? Apply now to become our Temporary IT Technician (1st Line Support) and help shape the digital experience for staff and pupils alike.Reply with your most recent cv and availability to talk through the job More ❯
Employment Type: Temporary
Salary: £20.00 - £20.66 per hour, Inc benefits
Posted:

1st Line Support Operative

East London, London, England, United Kingdom
Randstad Sourceright
Job Title: 1st Line Operative Location: London (E3) Contract Length: 6 months initially Working Pattern: Weekend and Night shifts (4 days on - 4 days off, every 2 weeks on night shift) Shift Times: Day shift: 07:30am - 6:45pm | Night shift: 19:30pm - 06:45am Training Period: 6 weeks, Mon-Fri 9-5 (7.5 hours per day … in the office. Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are seeking a 1st Line Support Operative. Are you a meticulous and proactive individual with a passion for IT support and operational monitoring? Our client is expanding its team and is looking for enthusiastic 1st Line Operators More ❯
Employment Type: Contractor
Rate: £13.50 - £15.50 per hour
Posted:

1st Line Support

Raynes Park, London, England, United Kingdom
Hybrid / WFH Options
Reed
1st Line Support Salary: Up to £25,000 depending on experience plus excellent large company benefits and opportunities to progress in a Large IT team Location: South West London (SW20) - Hybrid working Job Type: Permanent We are offering an exciting opportunity for an aspiring technical professional to join a busy and growing help desk as … a Junior IT Support. This role is ideal for someone looking to support internal users across an O365 estate and eager to grow and develop key skills in MS365 support. Join a leading national business that … is heavily investing in a Digital Workplace and IT Infrastructure, with a presence across multiple sites in the UK and Europe Day-to-day of the role: Provide first-line support to internal users, ensuring high-quality assistance and user satisfaction. Troubleshoot and resolve issues related to Office 365 and Windows Technologies. Communicate effectively with a More ❯
Employment Type: Full-Time
Salary: £20,000 - £25,000 per annum
Posted:

1ST Line Support Engineer

london, south east england, united kingdom
Thinkit Resources
My client is currently looking for a 1st Line Support person with 2-3 years' experience to join there global organisation. The role with involve Desktop Support, Windows 11, Server 2012 R2 Remote Desktop Environment (or experience with earlier version of RDS/Terminal Services Environment). Good experience with Laptop/Desktop … Builds, Mobile Phone Support, Printer Support, Workstation setup, Windows Updates and if you had some experience with MFP Printing/Scanning, Dot Matrix Printing, Zebra Label Printing, VOIP Handsets, Wireless APs, IP CCTV this would be an advantage. You will have experience with Microsoft Office (Excel Spreadsheets, Word, Outlook), Web Browsers and if you had any More ❯
Posted:

First Line Support Officer

London, England, United Kingdom
iO Associates
First Line IT Support Officer - Windows 11 Deployment Project Location: London (onsite, 5 days per week) Duration: Contract (3-6 months) Start date: Week commencing 17th November Rate: Up to £200 p/d iO Associates is supporting a large public sector organisation based in London on an exciting Windows 11 laptop deployment project, and we … re looking for two experienced First Line IT Support Officers to join the team urgently. This is a hands-on, fast-paced role supporting the roll-out of approximately 5,000 new Windows 11 laptops, where you'll play a key part in deployment sessions, end-user support, and post-deployment "hypercare." Key Responsibilities … retrieval of old devices Configure software applications and operating systems, with a focus on Windows 11 Test and troubleshoot hardware and software issues to ensure smooth operation Provide first-line support to end users, both onsite and remotely, during and after deployment Maintain accurate documentation of deployment activities, issues, and resolutions What do we need from More ❯
Posted:

First Line Support Officer

london, south east england, united kingdom
iO Associates
First Line IT Support Officer - Windows 11 Deployment Project Location: London (onsite, 5 days per week) Duration: Contract (3-6 months) Start date: Week commencing 17th November Rate: Up to £200 p/d iO Associates is supporting a large public sector organisation based in London on an exciting Windows 11 laptop deployment project, and we … re looking for two experienced First Line IT Support Officers to join the team urgently. This is a hands-on, fast-paced role supporting the roll-out of approximately 5,000 new Windows 11 laptops, where you'll play a key part in deployment sessions, end-user support, and post-deployment "hypercare." Key Responsibilities … retrieval of old devices Configure software applications and operating systems, with a focus on Windows 11 Test and troubleshoot hardware and software issues to ensure smooth operation Provide first-line support to end users, both onsite and remotely, during and after deployment Maintain accurate documentation of deployment activities, issues, and resolutions What do we need from More ❯
Posted:

1st Line Onsite IT Support

City Of London, England, United Kingdom
Eutopia Solutions
1st line onsite IT Support – Global Professional Services Firm – City of London We are working with an international professional services firm, adding to their City of London onsite IT support team. The London office is one of the largest in their Global network and the Firm boasts a multibillion dollar Global revenue. Our … growth. You would be supported in your development and training will be offered. You would be joining a Team which supports up to 1000 users with their technology support requirements, proud of the high level of customer service/white glove experience they offer. It is essential that in addition to being able to evidence some IT support … is not an option for this to be adopted as a hybrid role. Key skills and experience required: You will have a minimum of 2 years professional IT support experience in a customer facing role. This must be within a formal corporate environment. You will be able to evidence experience supporting a range of tools and technologies including More ❯
Posted:

1st Line Onsite IT Support

london, south east england, united kingdom
Eutopia Solutions
1st line onsite IT Support – Global Professional Services Firm – City of London We are working with an international professional services firm, adding to their City of London onsite IT support team. The London office is one of the largest in their Global network and the Firm boasts a multibillion dollar Global revenue. Our … growth. You would be supported in your development and training will be offered. You would be joining a Team which supports up to 1000 users with their technology support requirements, proud of the high level of customer service/white glove experience they offer. It is essential that in addition to being able to evidence some IT support … is not an option for this to be adopted as a hybrid role. Key skills and experience required: You will have a minimum of 2 years professional IT support experience in a customer facing role. This must be within a formal corporate environment. You will be able to evidence experience supporting a range of tools and technologies including More ❯
Posted:

1st Line Onsite IT Support

london (city of london), south east england, united kingdom
Eutopia Solutions
1st line onsite IT Support – Global Professional Services Firm – City of London We are working with an international professional services firm, adding to their City of London onsite IT support team. The London office is one of the largest in their Global network and the Firm boasts a multibillion dollar Global revenue. Our … growth. You would be supported in your development and training will be offered. You would be joining a Team which supports up to 1000 users with their technology support requirements, proud of the high level of customer service/white glove experience they offer. It is essential that in addition to being able to evidence some IT support … is not an option for this to be adopted as a hybrid role. Key skills and experience required: You will have a minimum of 2 years professional IT support experience in a customer facing role. This must be within a formal corporate environment. You will be able to evidence experience supporting a range of tools and technologies including More ❯
Posted:

1st Line Onsite IT Support

London, UK
Eutopia Solutions
1st line onsite IT Support – Global Professional Services Firm – City of London Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. We are working with an international professional services firm, adding to their City of London onsite IT support … growth. You would be supported in your development and training will be offered. You would be joining a Team which supports up to 1000 users with their technology support requirements, proud of the high level of customer service/white glove experience they offer. It is essential that in addition to being able to evidence some IT support … is not an option for this to be adopted as a hybrid role. Key skills and experience required: You will have a minimum of 2 years professional IT support experience in a customer facing role. This must be within a formal corporate environment. You will be able to evidence experience supporting a range of tools and technologies including More ❯
Employment Type: Full-time
Posted:

1st line onsite IT Support - Global Professional Services Firm - City of London

City of London, London, England, United Kingdom
Eutopia Solutions ltd
1st line onsite IT Support – Global Professional Services Firm – City of London We are working with an international professional services firm, adding to their City of London onsite IT support team. The London office is one of the largest in their Global network and the Firm boasts a multibillion dollar Global revenue.Our client … professional growth. You would be supported in your development and training will be offered.You would be joining a Team which supports up to 1000 users with their technology support requirements, proud of the high level of customer service/white glove experience they offer.It is essential that in addition to being able to evidence some IT support … is not an option for this to be adopted as a hybrid role. Key skills and experience required: You will have a minimum of 2 years professional IT support experience in a customer facing role. This must be within a formal corporate environment. You will be able to evidence experience supporting a range of tools and technologies including More ❯
Employment Type: Full-Time
Salary: £30,000 - £42,000 per annum, Negotiable, Inc benefits
Posted:

Trainee IT Helpdesk Technician / 1st Line Support

London, South East, England, United Kingdom
Newto Training
Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:
1st Line Support
London
10th Percentile
£26,250
25th Percentile
£26,875
Median
£29,000
75th Percentile
£30,188
90th Percentile
£32,250