1 to 25 of 79 1st Line Support Jobs in England

Manufacturing Company are looking to welcome a 1st Line Support Technician to their close-knit IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and looking after the warehouses … Supporting business applications such as ERP and web solutions. Updating the assets register. Managing door identification cards and face recognition entry systems. Providing first-line support and assisting with Infrastructure tasks like backups, printers, terminals, and virtual server administration. Key Skills: Prior experience in an IT … a call! Location: Birmingham, Dudley, Stourbridge, West Bromwich, Rowley Regis, Oldbury, Brierley Hill, Wednesbury, Walsall, Wolverhampton. Key Words: 1st Line, First Line, IT Technician, IT Engineer, 1st Line Analyst, 1st Line Technician, 1st Line Support more »

1st Line Support Engineer/First Line Support Engineer/IT Support Engineer Office based in Havant Salary up to £25,000 This 1st Line Support Engineer/First Line Support … days paid holiday + Bank Holidays Pension Scheme Healthcare Scheme 1st Line Support Engineer/First Line Support Engineer/IT Support Engineer Responsibilities: 365 Administration setting up users, changing passwords, security groups etc. Helpdesk tickets and phone calls … and resolve issues Responding to Endpoint Manager and RMM alerts Update client documentation 1st Line Support Engineer/First Line Support Engineer/IT Support Engineer Requirements: First-hand administration and implementation experience with Microsoft 365 platform administration. Proactiveness more »

1st Line IT Support Technician Basildon Onsite Role £18,000 to £24,000 + Bonus Scheme + Holiday + Pension + Progression Excellent opportunity for someone with 1st Line Support experience to join an exciting company who are industry leaders … have a global reach and pride themselves on technical excellence! They are growing at a rapid rate which is why the need for a 1st Line support Technician has arisen. In this varied role you will be responding to support requests, assisting users … with tech, troubleshooting issues and resolving 1st line issues, whilst following all IT processes in a confident and collected manner. The ideal candidate will have some experience in a similar role and knowledge of Windows OS/applications administration/troubleshooting. They will have 1st Line more »

1st Line Support Engineer Peterborough - onsite £22k per annum + benefits My customer requires an experienced Deskside Support/1st line support engineer to work in a fast paced high tech environment. You will provide technical and deskside … based environment working on all the latest application’s and systems, you would need to be abreast of current technology and troubleshooting. Ideally, the 1st Line Support Engineer will have experience in the following areas: Previous experience in 1st Line Support … tapes, including weekly checks, updating tapes and sending tapes to offshore facilities Any knowledge in Security policies would be useful Role details: Job role: 1st Line Support Job Type: Fixed term (6-12 months) Location: Peterborough Please apply now as we have immediate interview slots more »

1st Line Support Helpdesk Analyst Paddock Wood £22k - £26k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to … Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an … onsite response.. Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked more »

1st Line Support Engineer - Managed Services Provider - Windows, Office 365, Active Directory Remote/Macclesfield - £25,000 Applause IT are looking for a 1st Line Support Engineer to join a service desk team for a managed services provider based in … The role will entail providing customer service focused technical support, assisting clients with hardware and software issues via telephone and email. The 1st Line Support Engineer will experience with: Working in an IT Helpdesk Strong customer service skills Excellent communication skills Knowledge of … Windows Desktop Technologies Office 365 Active Directory Microsoft Office It would be desirable for the 1st Line Engineer to have experience with: MSP/Reseller support environment Owning end user issues Remote support Knowledge of Windows and MacOS This is an excellent opportunity more »

Customer Support Specialist (1st line) - Bury St Edmunds - up to £25,000 My client is a leading software house based in the Bury St Edmunds area and they have opened up a new role due to growth and internal progression! They are now seeking a … system Arrange and schedule new updated and installs for the client base Previous experience 1-2 years of successful Customer Service/Technical Support experience Exposure to Microsoft products (Word/Excel/Windows) Confident and Switched on personality Desirable Experience working within a ticket based environment Working … interested in this amazing opportunity, please apply with your most up-to-date CV! Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line more »

1st Line Support Analyst - Hybrid Our client is urgently looking for an experienced 1st Line Support Analyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over … after 6 months), life assurance, medical cover, season ticket loan, cycle to work scheme, modern offices, training and development and many, many more perks! 1st Line Support Analyst – Key Skills: Experience in a 1st Line Support position Able to hit … telephone Windows MS Office Suite iOS Devices/Operating System Incident Management Prioritisation skills Active Directory, SCCM and InTune is very nice to have 1st Line Support Analyst - Hybrid Due to the volume of applications received for positions, it will not be possible to respond more »

1st Line Support Technician, Kidlington, £20,000 - £25,000 A leading Managed Services Provider based on the outskirts of Oxford is looking to recruit a 1st Line IT Support Technician to work in their client’s stunning rural office location. … As part of a team of dedicated technicians, you’ll be providing 1st Line Support to approx. 1100 users covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK’s largest firms within their industry, this role combines both end-user support … you want to make a move into a more technical environment, then I highly recommend that you apply for this role. The role: The 1st Line IT Support Technician will provide support to a diverse group of approx. (Apply online only) users, responding more »

1st Line Support Engineer Peterborough £22k to £24k My customer requires an experienced 1st line support engineer to work in a fast-paced high tech environment. You will provide technical and deskside BAU support for their Office in … based environment working on all the latest applications and systems, you would need to be abreast of current technology and troubleshooting. Requirements of the 1st Line Support Engineer: 1- 2 years’ experience in 1st Line Support Engineer/Deskside Support Engineer role MSP experience or a customer centric environment providing support is desirable. Floorwalking experience, and remote support essential Understanding supporting - Windows 10, Office 365, Active Directory To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with more »

Berry Recruitment are NOW hiring for a 1st Line IT Support for a manufacturing organisation based in Witney, this role will be providing 1st line support services to the site in Witney, the factory in Leeds and their sister company … based in Portsmouth. Working under the leadership of the IT manager you will be the 1st line IT support contact handling and recording issues as they arise from internal staff as well as external support companies. This is an exciting new opportunity for … email retention and contact management. ERP system control - working alongside Group colleagues to perform tasks including, account creation and maintenance; handling and resolving first line support issues with the system relating to printing, scanners, and user daily tasks. Hardware management, supporting the repair and maintenance of more »

1st Line Support Analyst Onsite + site visits We have an opportunity for a 1st Line Support professional who is looking for their next career move for our client based in Surrey. The role will operate an extended day shift … pattern ranging from between 8am to 8pm and will be predominantly based at their Chertsey head office. It is imperative that the succesful 1st line Support Analyst is willing and able to travel to client sites both in London and other areas when required. A … Company-Funded (Voluntary) Participation in our Charity Event The shift pattern varies between 8am – 4pm/9am – 5pm/10am – 6pm/12pm – 8pm 1st Line Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to more »

1st Line Engineer - £24-26K - Northampton An established client of ours in the education sector are looking for a 1st Line Support Technician to join their internal IT department, on a permanent basis. Joining a team of 4 others and reporting … starters and leavers, setting up new equipment. Troubleshooting hardware and printers. Installing and imaging software. Skills/Experience required: Previous experience in a similar 1st line support role. Knowledge of Windows 10/11 Understanding of Microsoft Exchange, InTune, 365 Awareness of LAN/WAN … to explain technical terms to non-technical users - with a polite and patient approach. This is an excellent opportunity for an enthusiastic and passionate 1st Line Support Technician to join a successful organisation which champions training, learning and development. Interviews are being arranged immediately for more »

1st Line IT Support Engineer - Windows, Microsoft Remote/Macclesfield - £20,000 - £25,000 + Benefits 1st Line IT Support Engineer with a passion for Windows/Microsoft technology environments as well as strong communication skills is sought by a … high quality, managed services provider to provide excellent customer service to external clients, providing 1st line reactive support. They have an excellent reputation for providing the highest levels of service, consulting with their clients regularly and helping them to ensure their company's systems and I.T Infrastructure … are up to date and continue to match requirements. The successful 1st Line IT Support Engineer should have the following knowledge: Confident communication skills by phone, email and in person Organisation skills that allow for efficient planning and prioritisation of tasks Enjoy helping people and more »

1st Line Support Engineer My client, an award-winning Managed Service Provider based in Cambridgeshire, is looking for a 1st Line Support Engineer to join their team! This role offers an exciting opportunity to work in a friendly, but challenging … hours: Between 10am-6pm Responsibilities: Providing excellent customer experience, through issue resolution, and friendly customer service Answering and logging incoming call and chat support requests Maintaining detailed, accurate notes and time records Troubleshooting and resolving technical issues until resolution or escalation Referencing and updating client documentation and user … an up-to-date copy of your CV! Key skills: IT Support, IT Technician, IT Engineer, 1st Line, First Line, Support Engineer, IT Analyst Location: Cambridgeshire, Cambridge, Huntingdon, St Ives, March, Corby, Ounde, Peterborough, Stanford, Wellingborough, Sawtry, St Neots more »

1ST LINE/IT SUPPORT/IT HELPDESK/EXCELLENT CUSTOMER SERVICE/WINDOWS 10/ACTIVE DIRECTORY/MS OFFICE 1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK - HYBRID WORKING - YO19 4FE SALARY - £23,000 + ANNUAL BONUS … was Promoted Internally into another Team. This has now created a fantastic opportunity for an IT Support candidate to join as a 1st Line IT Support member working on their Helpdesk in a fantastic new office environment. What you'll need to succeed … On a day-to-day basis an IT Service Desk Analyst (1st Line) you will be responsible for logging and prioritising incidents accurately, providing first contact resolution for a variety of IT incidents and facilitating access management requests. The Hiring Manager is wanting to receive applications from more »

Technical Support/1st line Helpdesk Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £25000 Plus, fantastic benefits which include the following: 28 days holidays (Successful candidate will get 1 additional day’s leave per year they are with … a very well-established business who are based in the local area. Due to the growth plans out client is looking to recruit a 1st line Technical Support advisor to join their IT department. As 1st Line Technical Support/… of a SaaS platform Liaising with software partners to ensure high level of service for our clients. The ideal Technical Support/1st line tech support person will have/be. Experience within Windows OS technical and software support. The desire to provide more »

Technical Support Analyst – Trading Systems – FIX – 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is … a permanent position, offering a competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a front-office environment … you feel like you match the above and would like to hear more, please apply within. Technical Support Analyst – Trading Systems – FIX – 1st Line Kite Human Capital – Hire Better We are unashamedly focused on working with only the best people, who care about customer value more »

We are looking for a talented individual to join our team as a 1st line Support Engineer at our Grantham, Lincolnshire office . This is a Hybrid role, you will be working onsite in Grantham 3 days a week. Candidates who live local will be … prioritised due to the on-call and flexibility required. We are currently recruiting for an 1st Line support Engineer to provide high-quality support to multiple clients within a designated team in a fast-paced environment. This role acts as an escalation point … are looking for someone who wants to progress technically and eventually move into a role providing leadership for a technical team. This is a 1st line support role. This role is available in traditional office-based or hybrid models working from our base in Grantham. more »

1st Line Support Engineer - Up to 25K Worcester Salary up to - 25K Paid Training & Certification Bonuses My client has recently experienced exceptional growth, and consequently has a fantastic opportunity for an enthusiastic and driven 1st Line Support Engineer to join … their team. As a 1st line Engineer you will be working on the technical service desk, assisting clients from across the country whilst helping maintain a professional company image with a strong eye for detail. This is suitable for a trainee to start their IT career or … an experienced 1st Line engineer who specialises in Microsoft technologies with a strong background in cabling would be ideal for this role. Essential experience: * Microsoft * Windows Server (2012 - 2019) * Active Directory * Office 365 * DNS/DHCP/TCP/IP * Networking * CompTIA Network+ If you are interested more »

1st Line Support Alfreton (5 days a week on site) 23.5k plus benefits Xpertise are looking for customer service focussed 1st Line Support to join a busy Help Desk team, due to an internal promotion. The role is hands on … desk support, troubleshoot, and resolve problems for end users Support colleagues by responding to requests via phone or email Providing 1st line fixes, password resets and any quick responses Provide solutions to hardware and software issue queries Create new user accounts WHAT WE … service desk environment Previous experience of a call logging system It would be beneficial if you have experience in setting up accounts, dealing with 1st line fix Excellent customer service skills more »

An established client of ours in the professional services sector are looking for a 1st Line Support Technician to join their internal IT department, on a permanent basis. Joining a team of 4 others and reporting to the Head of IT, the successful candidate will … starters and leavers, setting up new equipment. Troubleshooting hardware and printers. Installing and imaging software. Skills/Experience required: Previous experience in a similar 1st line support role. Knowledge of Windows 10/11 Understanding of Microsoft Exchange, InTune, 365 Awareness of LAN/WAN … to explain technical terms to non-technical users - with a polite and patient approach. This is an excellent opportunity for an enthusiastic and passionate 1st Line Support Technician to join a successful organisation which champions training, learning and development. Interviews are being arranged immediately for more »

Support Analyst, Service Desk, 1st line, COR5693 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible … the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … Analyst, include: 20 days' holiday On-call allowance Amazing opportunities for training and progression What do I need? Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows more »

1st Line Support Engineer Permanent Position London We are looking for 1st Line Support Engineer to join a high profile project based in London (Onsite Working) . The role will offer extensive training to upskill you and fast track your … specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users. · Process- Follows established processes, releasing to the change control process verified, validated and documented enhancements to eliminate problems and proactively develop the … resolve more complex problems (both new and known), Escalates or gains support where appropriate. Your skills and experience will cover… . Strong 1st line/Service Desk/Desktop support experience. . Experienced in Windows, VMWare, Active Directory, Windows Server 2008/ more »

1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK - HYBRID WORKING SALARY - £23,000 + ANNUAL BONUS (8-12%) Your new role A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team. This … has now created a fantastic opportunity for an IT Support candidate to join as a 1st Line IT Support member working on their Helpdesk in a fantastic new office environment. What you'll need to succeed On a day-to-day basis an … IT Service Desk Analyst (1st Line) you will be responsible for logging and prioritising incidents accurately, providing first contact resolution for a variety of IT incidents and facilitating access management requests. The Hiring Manager is wanting to receive applications from candidates who fit the below criteria: 1st more »