1 to 25 of 49 1st Line Support Jobs in England

1st Line Support Engineer - Hybrid (2 days WFH) - up to 30K + 2x Overtime - Farringdon, London An exciting new opportunity has become available for a 1st Line Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Farringdon … London. We are looking for enthusiastic, passionate 1st Line Support Engineer to join a forward-thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. They are a big believer … innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. 1st Line Support Engineer experience: Windows 7 and Windows 10 Operating Systems Office 365 Exchange 2007/2010/2013/ More ❯

Job Title: 1st Line Support Team Leader Location: Near Southend-on-Sea, Essex (Office-Based) Salary: Up to £35,000 per annum Hours: Full-Time Are you an experienced IT support professional with strong leadership skills and a passion for delivering top-tier … customer service? We're working with a well-established organisation based near Southend-on-Sea to recruit a 1st Line Support Team Leader to lead and empower their customer support team. This is an exciting opportunity for someone ready to step into a … hands-on leadership role-helping shape and refine the 1st Line function while driving service excellence and continuous improvement. 1st Line Support Team Leader As the 1st Line Support Team Leader, you'll take charge of the More ❯

IT Support Engineer (1st Line Support) Bristol Monday to Friday £25,000 to £28,000 + Benefits Package IT Support Engineer (1st Line) required by a really stable innovative IT MSP (Managed Service Provider) business based in modern … with the Directors and competent 2nd & 3rd Line IT experts, your skills will develop quickly. Candidates will need to have experience of 1st line IT Support. Microsoft 365 and SharePoint knowledge are key for this role. The small and collaborative team are growing as the … a thriving smaller business. This is a great chance to hold a varied role in a great company. The IT Support Engineer (1st Line) Role: * 1st Line IT Technician role. * You will support a wide range of users with a More ❯

ROLE: 1st Line Support Engineer HOURS: 37.5 hrs, Rotating shift pattern, covering between 07:00am to 5:30 pm -Permanent Role SALARY: From £ 27,000 plus benefits BASE: Clover Nook Site, Somercotes, Alfreton Eurocell are a stock market listed Plc and the market leader for … additional 1st Line Support Engineer based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user … community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1ST LINE SUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and More ❯

ROLE: 1st Line Support Engineer HOURS: 37.5 hrs, Rotating shift pattern, covering between 07:00am to 5:30 pm -Permanent Role SALARY: From £ 24,440 plus benefits BASE: Clover Nook Site, Somercotes, Alfreton Eurocell are a stock market listed Plc and the market leader for … additional 1st Line Support Engineer based at our Clover Nook Site, Somercotes. You will be responsible for handling First Line Support of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user … community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management. WHAT OUR 1ST LINE SUPPORT ENGINEERS DO: Provide helpdesk support and resolve problems to the end user's satisfaction Monitor and More ❯

1st Line Support Engineer South Gloucestershire Hybrid (3 days a week onsite) £25,000 - £29,000 As a 1st Line Support Engineer, you will play a crucial role in providing technical assistance to clients, being the first point of contact … a passion for IT, offering the chance to work with a reputable Microsoft Solutions Partner that values professional development and invests in employee growth. 1st Line Support Engineer Key Responsibilities: Provide first-tier technical support via phone, email, remote tools and deskside. Provide … through timely and effective problem resolution. Providing on site support where required. Liaising with suppliers to raise cases and scheduling engineer visits. 1st Line Support Engineer Essential Skills/Qualities: Previous experience in a similar 1st line support More ❯

1st Line Support Engineer South Gloucestershire Hybrid (3 days a week onsite) £25,000 - £29,000 As a 1st Line Support Engineer, you will play a crucial role in providing technical assistance to clients, being the first point of contact … a passion for IT, offering the chance to work with a reputable Microsoft Solutions Partner that values professional development and invests in employee growth. 1st Line Support Engineer Key Responsibilities: Provide first-tier technical support via phone, email, remote tools and deskside. Provide … through timely and effective problem resolution. Providing on site support where required. Liaising with suppliers to raise cases and scheduling engineer visits. 1st Line Support Engineer Essential Skills/Qualities: Previous experience in a similar 1st line support More ❯

Owen Mumford are looking to hire a talented 1st Line Support Engineer! Could this be your next role? Scope: The … 1st Line Support Engineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the associates of Owen Mumford. Acting primarily in a 1st line support capacity, resolving issues in … are followed. Constant monitoring of any unclaimed tickets and changes, in the ITSM, to ensure all calls are allocated within the defined SLA. Providing 1st line technical support for all OM offices and associates around the globe. To maintain a high degree of customer service More ❯

1st Line Technical Support Specialist required for an Electronics solutions provider (electronic components, embedded solutions, displays, printers, fans, etc) based in the Reading area (Theale). The company focuses on the following: Broadband Technologies Delivering solutions for Fiber, DSL, and the growing demand for Mobile … technology, strong problem-solving skills, and a commitment to excellent customer service. In this role within our technical team, you will be responsible for 1st Line Technical Support, RMA triage, and case management using a trouble-ticketing system. The hands-on experience and specialist product … knowledge gained will provide a pathway for career advancement. 1st Line Technical Support Specialist Job Overview 1st Line Technical Support: Assist customers by phone and email, answering basic product and technology questions. Diagnose, troubleshoot, and resolve technical issues in a More ❯

1st Line IT Support Technician, Woodstock, £24k - £25k plus benefits: A leading Managed Services Provider based on the outskirts of Oxford is looking to recruit a 1st Line IT Support Technician to work in their client’s stunning rural office … location. As part of a team of dedicated technicians, you’ll be providing 1st Line Support to over (Apply online only) users covering cutting edge hardware, software and infrastructure technologies. The role: The 1st Line IT Support Technician will provide … of hardware, software, telephony and mobile device issues, and will have the opportunity to gain insight into infrastructure based technology. About you: The successful 1st Line IT Support Technician will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with More ❯

1st Line Support Technician As a 1st Line IT Support Technician, you will be the first point of contact for resolving technical issues, providing essential support to users across the organisation. This is a hybrid role with … days onsite work per week in Ipswich. Key Responsibilities: Provide first-line technical support via phone, email, and in-person Log and track IT support tickets in service management system Perform initial diagnosis and troubleshooting of hardware and software issues Reset passwords and manage … configurations Escalate complex issues to second-line support teams Maintain accurate documentation of support interactions Requirements: Experience in 1st Line IT Support within Microsoft environments Familiarity with Office 365 and Active Directory Understanding of hardware components and basic network More ❯

1st Line IT Support Location : Bury, Greater Manchester Working hours : Monday to Friday DAY SHIFT (35hrs/week) Salary : £(phone number removed)/annum Description We are seeking a customer-oriented and experienced 1st Line IT Support to join our … client growing team. As a 1st Line IT Support, you will provide technical assistance to internal users, clients, and visitors, ensuring that IT issues and requests are addressed promptly and effectively. This role is predominantly office based with some flexibility on occasion to work from … exemplified by their gold status as Investors in People and their Silver accreditation in We Invest in Wellbeing. Responsibilities Provide friendly and excellent first line support to staff, clients, and visitors based on priorities and agreed service levels. Take responsibility for setting up, maintaining, and organising More ❯

1st Line IT Support Location : Bury, Greater Manchester Working hours : Monday to Friday – DAY SHIFT (35hrs/week) Salary : £(phone number removed)/annum Description We are seeking a customer-oriented and experienced 1st Line IT Support to join our … client growing team. As a 1st Line IT Support, you will provide technical assistance to internal users, clients, and visitors, ensuring that IT issues and requests are addressed promptly and effectively. This role is predominantly office based with some flexibility on occasion to work from … exemplified by their gold status as Investors in People and their Silver accreditation in We Invest in Wellbeing. Responsibilities Provide friendly and excellent first line support to staff, clients, and visitors based on priorities and agreed service levels. Take responsibility for setting up, maintaining, and organising More ❯

Job Title: 1st Line Support Engineer Location: Oxford (On-site) Salary: £25,000 - £27,000 DOE + Benefits About the Role We are working with a growing independent retail business based in Oxford that is looking for a friendly and proactive 1st Line Support Engineer to join their in-house IT team. This is a fantastic opportunity for someone early in their IT career to gain hands-on experience in a supportive environment, with exposure to a wide range of technologies and retail systems. You'll be the first … tasks. Maintain inventory of IT assets and ensure equipment is up to date and secure. What We're Looking For Some experience in a 1st line support role, helpdesk, or IT technician position (retail sector experience a plus). Basic understanding of: Windows 10/ More ❯

IT Technician/Helpdesk Analyst/First Line Support NOC Engineer who has a strong enthusiasm for technology and eager to develop a career in IT with excellent customer service skills is required for a well-established award-winning cloud solutions company based in Colgate, Horsham … be paid for the shift pattern. JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Analyst/First Line Support NOC Engineer who has a strong enthusiasm for technology and eager to develop a career in IT with excellent customer … service skills. Working as an IT Technician/Helpdesk Analyst/First Line Support NOC Engineer your primary focus will be to provide 1st line support to customers. As the first point of contact within the Network Operating Centre you will More ❯

Role: 1st Line Support Engineer Salary: £25,000-£28,000 per annum + benefits Location: Northampton We are currently recruiting for a 1st Line Support Engineer for a large client of ours based in Northampton. You will be working in … the 1st Line team and will be responsible for resolving tickets, ideally at first resolution. You will be a point of contact for the main Service Desk Team supporting the workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Skills … and experience required Previous experience in an IT helpdesk support role Knowledge and experience of various IT systems Experience with Microsoft systems/applications (Windows 10, MS Office, O365 Windows Server etc) Experience in setting up and supporting of mobile devices Experience of working with Azure Previous experience More ❯

Customer Services, OR, Customer Support? Do you thrive in delivering an excellent Customer Services? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of £23,700 + overtime You will be able … some remote work. You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line IT Support Analyst you will: Be the main contact via telephone to support and assist pharmacy dispensers … progress them quickly and efficiently. Document issues/problems and raise them to the 2nd line team. We are looking for a 1st Line IT Support Analyst with : A customer service delivery background Good general IT skills. Problem-solving attitude and aptitude. Good More ❯

Description We have an exciting opportunity available for an experienced 1st Line Support Technician to join our IT team. This is an extremely important role which provides 1st line technical support to all ScS Employees for all IT related enquiries. … an environment where your ideas matter. What does the role involve? Review and monitor all faults/tasks that arrive through the IT Support ticketing system and … log tickets for calls received by telephone. Ensure tickets are responded to, updated and allocated to appropriate team members as necessary within SLAs. Provide 1st line support and handle escalation to other team members and where appropriate to the IT Support Manager or More ❯

About the role The GelBottle Inc. is on an exciting growth journey, and we're looking for a 1st Line SupportEngineer to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a … diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact! IT Support & Troubleshooting: Serve as the first point of contact for all IT issues via Freshdesk, chat, or in person-resolving hardware, software, network, and MacOS-related problems both remotely and onsite. … paced, people-focused environment where no two days are the same. Strong working knowledge of MacOS, including troubleshooting and configuration Proven experience in a 1st Line Support or similar IT support role Good understanding of Windows OS and basic networking principles Experience using More ❯

Job Title: 1st Line IT Support Technician Location: Oulton Broad, Suffolk Salary: £25,000 - £28,000 Depending on Experience We are seeking a motivated and customer-focused 1st Line IT Support Technician to join our dynamic IT support team. This role is crucial for providing first-line technical assistance, troubleshooting, and resolving IT-related issues for users within the NHS or a similar healthcare environment. The ideal candidate will have experience working within an NHS IT support … environment or with a Managed Service Provider (MSP), delivering exceptional service and contributing to the efficient and smooth running of IT systems. As a 1st Line IT Support Technician, you will serve as the first point of contact for users, assisting with a range of More ❯

Job Title: 1st Line Support Desk Analyst Department: Service Delivery Location: Hampton Wick Office Reports To: Support Team Leader Contract: Type Permanent Contracted Hours/Days: 5 days/37.5 hours per week Salary: £30,000 About Us At Reveal, passion meets purpose. … exciting potential. With an influence spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose · To provide first line support by handling Fault Report Forms and Service Requests submitted via telephone, email and online, and managing them through the appropriate … ad hoc projects and regularly provide status update reports to management. · Demonstrate a basic understanding of troubleshooting methodology to increase incident resolution at the 1st line level and ensuring sufficient details are captured/logged before the case is escalated to the 2nd/3rd line More ❯

Job Title: 1st Line Support Desk Analyst Department: Service Delivery Location: Hampton Wick Office Reports To: Support Team Leader Contract: Type Permanent Contracted Hours/Days: 5 days/37.5 hours per week Salary: £30,000 About Us At Reveal, passion meets purpose. … exciting potential. With an influence spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose · To provide first line support by handling Fault Report Forms and Service Requests submitted via telephone, email and online, and managing them through the appropriate … ad hoc projects and regularly provide status update reports to management. · Demonstrate a basic understanding of troubleshooting methodology to increase incident resolution at the 1st line level and ensuring sufficient details are captured/logged before the case is escalated to the 2nd/3rd line More ❯

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base … managing support tickets efficiently, and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise … Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental, and critical illness cover O2 discounts Study support Discounted gym membership This is an excellent opportunity for someone looking to develop their IT skills in a supportive and professional environment. Apply now More ❯

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base … managing support tickets efficiently, and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise … Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental, and critical illness cover O2 discounts Study support Discounted gym membership This is an excellent opportunity for someone looking to develop their IT skills in a supportive and professional environment. Apply now More ❯

1st Line Support Oxford (Onsite) £25k to £26k DOE DXP Talent are looking for an enthusiastic 1st Line Support Engineer to be based onsite 5 days a week in Oxford with a market leading Business. This is a great opportunity … certifications/qualifications to back up your interest. Day to day you'll be responding to tickets logged on the ITSM and being the 1st point of contact for users across the business and be providing outstanding customer service to keep users updated. This is a fantastic opportunity to … a team and develop your IT skills and experience with the chance to develop your IT career. Ideal experience: - Windows 10 and 11 Support - O365 (Azure AD, Teams, Intune, Exchange Online) - Experience with ITSM If you think you'd be a great fit for the role please send More ❯