2 of 2 1st Line Support Jobs in South London

Job Title: 1st Line Support Desk Analyst Department: Service Delivery Location: Hampton Wick Office Reports To: Support Team Leader Contract: Type Permanent Contracted Hours/Days: 5 days/37.5 hours per week Salary: £30,000 About Us At Reveal, passion meets purpose. … exciting potential. With an influence spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose · To provide first line support by handling Fault Report Forms and Service Requests submitted via telephone, email and online, and managing them through the appropriate … ad hoc projects and regularly provide status update reports to management. · Demonstrate a basic understanding of troubleshooting methodology to increase incident resolution at the 1st line level and ensuring sufficient details are captured/logged before the case is escalated to the 2nd/3rd line More ❯

Job Title: 1st Line Support Desk Analyst Department: Service Delivery Location: Hampton Wick Office Reports To: Support Team Leader Contract: Type Permanent Contracted Hours/Days: 5 days/37.5 hours per week Salary: £30,000 About Us At Reveal, passion meets purpose. … exciting potential. With an influence spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose · To provide first line support by handling Fault Report Forms and Service Requests submitted via telephone, email and online, and managing them through the appropriate … ad hoc projects and regularly provide status update reports to management. · Demonstrate a basic understanding of troubleshooting methodology to increase incident resolution at the 1st line level and ensuring sufficient details are captured/logged before the case is escalated to the 2nd/3rd line More ❯