IT Apprentice (1st Line Support) - Uckfield
- Hiring Organisation
- INVOLVE SELECTION LIMITED
- Location
- Westminster House, Bolton Close, Bellbrook Industrial Estate, Uckfield, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
neatly and safely. A positive attitude and willingness to learn are more important. What You Will Be Doing: You will learn how to support business customers with a wide range of IT issues, from simple user queries through to more technical troubleshooting Your role will include: Logging, managing … updating IT support tickets Taking ownership of tickets from start to finish Speaking with customers in a professional and helpful way Investigating problems using internal notes, documentation and online resources Learning how to troubleshoot Microsoft 365, Outlook, Teams, OneDrive and SharePoint Supporting Windows PCs, laptops, printers and mobile ...