1 of 1 1st Line Technical Support Jobs in Edinburgh

st Line Customer Technical Support Location: Edinburgh Hybrid Hours: 37.5 hrs per week Salary: £25,000 - £28,000 depending on experience Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching WHO WE ARE At GoFibre we’re on an exciting journey to revolutionise broadband … constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can … THE KIND OF PLACE YOU WANT TO WORK? IF SO, READ ON... WHAT YOU WILL BE WORKING ON Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat. Diagnose and troubleshoot basic technical issues, providing solutions or escalating as needed. Record, prioritise, and track customer queries in the ticketing More ❯