IT Infrastructure Engineer 2nd and 3rd Line with Japanese
London, Barking
NexusJobs
in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment / migration(User manual, user training)? Global User Support Act as 2 nd / 3 rd line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP / IP, proxy, firewall, switching, routing and WiFi) Basic … of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading / Writing / Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate environment. more »
Employment Type: Permanent
Salary: £40,000 - £50,000
Posted: