2 of 2 2nd/3rd Line Support Engineer Jobs in England

2nd / 3rd Line IT Support Engineer, Oxford, COR7382 Are you an experienced IT Support Engineer looking to take ownership of projects and technical delivery within a growing MSP? This could be the perfect next step for you! The Role As a 2nd / 3rd Line IT Support Engineer, you’ll play a key role in delivering IT projects, handling escalations, and ensuring smooth service delivery for a range of customers. You’ll manage and deliver Microsoft 365 and Azure environments, perform on-site and remote support, and contribute to … essential. Whats next? Ready to take your IT career to the next level? Apply today to join this ambitious and forward-thinking MSP as their next 2nd / 3rd Line IT Support Engineer! 2nd / 3rd Line IT Support Engineer More ❯

The Service Desk Analyst will play a key role in providing 2nd / 3rd line support within the FMCG industry. This position is based in Thatcham and requires a proactive approach to resolving technical challenges efficiently. Client Details The employer is a well-established organisation within the FMCG sector, known for … to operational excellence. As a mid-sized company, they offer a collaborative environment and a strong focus on delivering quality solutions to their customers. Description Provide 2nd / 3rd line support across the organisation. Log and manage service requests and incidents through the ticketing system. Ensure timely resolution of technical problems … Profile A successful Service Desk Analyst should have: Experience in providing technical support within a professional environment. Microsoft Office 365 Active Directory, Azure Active Directory Windows 10 / 11 Knowledge of LAN / WAN: Cabling, Ethernet, Protocols (TCP / IP), WiFi, Access Point, Cellular Data, VOIP Familiarity with using ticketing systems to manage IT requests. More ❯