2nd/3rd Line Support Engineer Jobs in England

2nd/3rd Line Support Engineer
UK > England

The median 2nd/3rd Line Support Engineer salary in England is £50,000 per year, according to job vacancies posted during the 6 months leading to 6 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
6 May 2025
Same period 2024 Same period 2023
Rank 650 797 913
Rank change year-on-year +147 +116 +175
Permanent jobs requiring a 2nd/3rd Line Support Engineer 18 47 35
As % of all permanent jobs advertised in England 0.038% 0.055% 0.038%
As % of the Job Titles category 0.042% 0.058% 0.042%
Number of salaries quoted 18 47 35
10th Percentile £39,250 £29,500 £30,200
25th Percentile £47,500 £31,250 £34,063
Median annual salary (50th Percentile) £50,000 £32,500 £39,000
Median % change year-on-year +53.85% -16.67% +17.29%
75th Percentile £52,500 £47,500 £45,000
90th Percentile - £51,750 £48,000
UK median annual salary £50,000 £32,500 £38,250
% change year-on-year +53.85% -15.03% +15.04%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 42,728 80,514 84,327
% of permanent jobs with a recognized job title 90.43% 94.48% 91.53%
Number of salaries quoted 24,644 60,209 53,453
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,415 £38,125 £45,000
Median annual salary (50th Percentile) £57,500 £53,500 £60,800
Median % change year-on-year +7.48% -12.01% +1.33%
75th Percentile £75,000 £71,915 £82,500
90th Percentile £97,500 £90,822 £100,000
UK median annual salary £57,500 £52,500 £60,000
% change year-on-year +9.52% -12.50% -

2nd/3rd Line Support Engineer
Job Vacancy Trend in England

Job postings that featured 2nd/3rd Line Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 2nd/3rd Line Support Engineer in England

2nd/3rd Line Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing 2nd/3rd Line Support Engineer in England.

Salary trend for 2nd/3rd Line Support Engineer in England

2nd/3rd Line Support Engineer
Salary Histogram in England

Salary distribution for jobs citing 2nd/3rd Line Support Engineer in England over the 6 months to 6 May 2025.

Salary histogram for 2nd/3rd Line Support Engineer in England

2nd/3rd Line Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd/3rd Line Support Engineer within the England region over the 6 months to 6 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +65 13 £50,000 +53.85%
West Midlands +60 13 £50,000 +53.85%
South East +97 3 £50,000 +72.41%
London +116 2 £39,000 -0.95%
2nd/3rd Line Support Engineer
UK

2nd/3rd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 6 May 2025, 2nd/3rd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring 2nd/3rd Line Support Engineer in the job title.

1 17 (94.44%) Meraki
1 17 (94.44%) Azure
2 16 (88.89%) VMware Infrastructure
2 16 (88.89%) VMware
2 16 (88.89%) Firewall
2 16 (88.89%) Windows
3 15 (83.33%) WAN
3 15 (83.33%) Cisco
3 15 (83.33%) Active Directory
3 15 (83.33%) Microsoft 365
3 15 (83.33%) Microsoft Intune
3 15 (83.33%) Windows Server 2016
3 15 (83.33%) Windows Server 2019
4 13 (72.22%) Onboarding
4 13 (72.22%) Infrastructure Management
4 13 (72.22%) Windows Server
4 13 (72.22%) Mentoring
4 13 (72.22%) Citrix
4 13 (72.22%) CheckPoint
4 13 (72.22%) Data Security
4 13 (72.22%) Microsoft Exchange
4 13 (72.22%) LAN
4 13 (72.22%) Network Design
4 13 (72.22%) SonicWALL
4 13 (72.22%) PowerShell
4 13 (72.22%) XenApp
5 4 (22.22%) Microsoft
6 3 (16.67%) Linux
7 2 (11.11%) Wi-Fi
7 2 (11.11%) Sophos

2nd/3rd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (72.22%) Microsoft Exchange
Cloud Services
1 17 (94.44%) Azure
2 15 (83.33%) Microsoft 365
3 2 (11.11%) Mimecast
Communications & Networking
1 16 (88.89%) Firewall
2 15 (83.33%) WAN
3 13 (72.22%) LAN
4 2 (11.11%) SD-WAN
4 2 (11.11%) Wi-Fi
5 1 (5.56%) DHCP
5 1 (5.56%) DNS
General
1 2 (11.11%) Social Skills
2 1 (5.56%) Finance
Miscellaneous
1 13 (72.22%) Onboarding
2 2 (11.11%) Driving Licence
2 2 (11.11%) Video Conferencing
Operating Systems
1 16 (88.89%) Windows
2 15 (83.33%) Windows Server 2016
2 15 (83.33%) Windows Server 2019
3 13 (72.22%) Windows Server
4 3 (16.67%) Linux
5 2 (11.11%) Windows 10
Processes & Methodologies
1 13 (72.22%) Data Security
1 13 (72.22%) Infrastructure Management
1 13 (72.22%) Mentoring
1 13 (72.22%) Network Design
2 2 (11.11%) Presales
Programming Languages
1 13 (72.22%) PowerShell
2 1 (5.56%) SQL
System Software
1 16 (88.89%) VMware Infrastructure
2 15 (83.33%) Active Directory
3 13 (72.22%) XenApp
4 2 (11.11%) Microsoft Virtual Server
4 2 (11.11%) Virtual Desktop
4 2 (11.11%) Virtual Servers
4 2 (11.11%) VMware ESXi
Systems Management
1 15 (83.33%) Microsoft Intune
Vendors
1 17 (94.44%) Meraki
2 16 (88.89%) VMware
3 15 (83.33%) Cisco
4 13 (72.22%) CheckPoint
4 13 (72.22%) Citrix
4 13 (72.22%) SonicWALL
5 4 (22.22%) Microsoft
6 2 (11.11%) Sophos