2 of 2 2nd/3rd Line Support Jobs in the East of England

with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application / system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services … for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems / applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and … associated processes Responsible for the development and maintenance of the Clients data warehouse Run reports and conduct analysis in-line with Business / Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect More ❯

and developing professionally. Basic communication and organizational skills. Ability to work as part of a team and independently. Basic computer skills. Responsibilities: Provide support in daily administrative tasks. Assist customers and record information. Organize files and documents. Assist in routine activities and various projects. Benefits: Transportation allowance. Meal More ❯