2 2nd/3rd Line Technical Support Jobs in England

Technical Support Specialist – 2nd / 3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite … . The Technical Support Specialist will have the following skills / background ; Essential experience: to navigate and work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties … with 2nd / 3rd line queries effectively to competition. Patient with excellent customer service skills / commercial awareness Excellent Problem Solver and team player Confident and able to communicate clearly and effectively to communicate and provide great customer service able to work more »

Technical Support Specialist - 2nd / 3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite … . The Technical Support Specialist will have the following skills / background; Essential experience: * Ability to navigate and work efficiently using IT software. * Logging using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. * Liaise with 3rd parties * Dealing with 2nd / 3rd line queries effectively to competition. * Patient with excellent customer service skills / commercial awareness * Excellent Problem Solver and team player * Confident and able to communicate clearly and effectively * Ability to communicate and provide great more »