Desktop Support Analyst / 2nd Line Support Analyst
Birmingham, UK
DGH Recruitment
Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst to work for a market leading … levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate, liaise with other internal support … End point Enterprise deployment technologies - device pre-boot configuration, booting devices running device build sequences (Microsoft SCCM, Microsoft MDT) Desktop Support Analyst/2nd Line Support Analyst More ❯
Posted: