5 of 5 2nd Line Engineer Jobs in Horsham

Role - 2nd Line IT Engineer + Projects Location - Horsham, West Sussex Industry - Managed Service Provider (MSP) Employment Type - Full-time We're representing an MSP in the south looking for an experienced and proactive 2nd Line IT Engineer to join their MSP team. Their ideal candidate will provide high-quality … thrives in a dynamic, multi-client environment and enjoys balancing day-to-day support with hands-on project work. The key responsibilities you will in this role are.. Provide 2nd line technical support via phone, remote tools, and onsite visits. Troubleshoot and resolve escalated incidents, ensuring timely and effective solutions. Support and implement IT infrastructure projects, including … migrations, upgrades, and deployments. Maintain and monitor client systems, networks, and security environments. Document technical issues, fixes, and project progress in line with internal processes. Collaborate with 1st and 3rd line engineers to ensure seamless service delivery. Contribute to continuous improvement and client satisfaction initiatives. Requirements from you need to be the following: 2+ years' experience More ❯

2nd Line Project Engineer MSP Environment Horsham £35,000 We're looking for a skilled 2nd Line Project Engineer to join our client's growing Managed Service Provider team in Horsham. In this role, you'll support and deliver technical projects for a wide range of clients, ensuring smooth implementation … and high-quality service. Key Responsibilities: Deliver and support IT infrastructure projects (Microsoft 365, Azure, networking, servers). Provide 2nd line technical support and escalation assistance. Work closely with clients to gather requirements and implement solutions. Maintain documentation and contribute to service improvements. About You: Strong experience in an MSP environment. Confident with Windows Server, Azure, M365. … Heavy networking, and virtualization (VMware/Hyper-V). Excellent problem-solving and communication skills. Full UK driving licence. If you're a proactive engineer who thrives in a fast-paced MSP setting, we'd love to hear from you. Apply now to join a supportive, forward-thinking technical team in Horsham. More ❯

1st/2nd Line IT Support Engineer Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line IT Support Engineer to join their growing technical team. This is a great opportunity for someone who s passionate about … providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft … systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer More ❯

1st/2nd Line IT Support Engineer – Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line IT Support Engineer to join their growing technical team. This is a great opportunity for someone who’s passionate about … providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft … systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer More ❯

Role - 2nd Line IT Engineer + Projects Location - Horsham, West Sussex Industry - Managed Service Provider (MSP) Employment Type - Full-time We're representing an MSP in the south looking for an experienced and proactive 2nd Line IT Engineer to join their MSP team click apply for full job details More ❯