1 of 1 2nd Line Engineer Jobs in Lancashire

Technical Support Engineer/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a Technical Support Engineer/1st/2nd Line Support Analyst to join our Manchester based firm on a permanent basis. Technical Support Engineer/1st/2nd Line Support Analyst Responsibilities and Duties: * Provide end-user IT assistance on all core desktop applications and technologies. * Assist the Service Desk Delivery Manager in the triage of tickets, including: * Serving as the end user advocate, maintaining regular communication with end … necessary information from end users and accurately create and update service tickets in our ticketing system. Technical Support Engineer/1st/2nd Line Support Analyst Knowledge, Sills and Experience: * ITIL Certification is preferred * Experienced working with, troubleshooting and improving Windows Server technologies, Windows More ❯