1 to 19 of 19 2nd Line Engineer Jobs in the North West

2nd Line Support Engineer Up to £19 per hour (Inside IR35) 12 month contract This is an exceptional opportunity to work for an award winning international IT services provider as a 2nd Line Support Engineer based onsite in Manchester 2nd Line Support Engineer Job Summary As the 2nd Line Support Engineer you will manage the existing tech bar team, along with being a point of escalation. You will be supporting customers with hardware and software issues on a variety of … and desktops to mobile phones and printers. You will be assisting over 8000 users so experience working in an enterprise level company is essential. 2nd Line Support Engineer Essential Skills: Strong 2nd Line support experience Strong experience of leading an IT team more »

2nd Line Support Engineer £27,000 to £30,000 basic salary per annum plus benefits including bonus, pension, private medical, 23 days holiday and excellent training & development plans etc. We are looking for an enthusiastic 2nd Line Support Engineer to … join our leading client, a very successful and ambitious IT support and solutions provider, on a permanent basis. The 2nd Line Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities. The 2nd … Support Engineer will be based at this organisations head office, in Skelmersdale, and will focus on escalated support cases. The successful 2nd Line Support Engineer will have been in IT support for at least a couple of years, and will have a more »

2nd Line IT Support Engineer required for a growing IT Support business based in Macclesfield. The 2nd Line Support Technician will focus on escalated support cases. The successful person will have been in IT support for at least a couple of years … Salary will be circa £30k, dependent upon experience, and the business offer enhanced holidays and free parking. What will you be doing as a 2nd Line Support Engineer? As a 2nd Line Support Engineer, you will support managed services clients … would LOVE to hear from you if you have the following skills and experience: Proven experience working within an IT support role, preferably at 2nd line level Must be confident supporting Microsoft Office 365 and desktop support Understanding of server and client set ups Understanding of TCP more »

Job Title: 2nd Line IT Engineer Location: Manchester City Centre Salary: £28,000 - £33,000 DOE About the Role: We are seeking a skilled and motivated 2nd Line IT Engineer to join our clients team in the heart of Manchester … will work closely with their 1st Line support team, escalating and resolving technical problems while delivering excellent customer service. Key Responsibilities: Provide 2nd Line support for hardware, software, and network issues. Manage escalated tickets from the 1st Line team, ensuring timely resolution. Maintain … Server, Office 365, and networking infrastructure. Assist with IT projects, deployments, and system upgrades. Document technical processes and solutions. Requirements: Proven experience in a 2nd Line IT Support role. Strong knowledge of Windows Server, Office 365 and applications Network troubleshooting (routers, switches, firewalls, VPN setups) Excellent problem more »

Role: 2nd Line IT Engineer Location: Central Lancaster Salary: £26,000 - £33,000 DOE Our client who are within the Managed IT space, support a vast range of clients within different industries around Lancashire. They are looking for a hands-on 2nd Line IT Engineer who don't mind working in a fast paced environment supporting clients remotely and on-site. Tech Stack: Virtualisation - VMWare or Hyper-V Office 365 - Deployments & Management Applications - Intune, SharePoint, PowerShell Cloud Services Active Directory/Group Policy's Windows Server up to … sounds like something you would like to do and you have the required experience, then please click the apply button for immediate consideration. Keywords : 2nd Line Engineer, Senior IT Engineer, 2nd Line, IT Support, IT Technician, MSP, Managed Service Provider more »

2nd Line Support Engineer About the Company: My client is a dynamic and forward-thinking Managed Service Provider (MSP) dedicated to delivering exceptional IT support and solutions to a diverse range of clients. Their team is their greatest asset, and they pride themselves on fostering … a collaborative and innovative work environment. As they continue to grow, they are looking for a talented and enthusiastic 2nd Line Support Engineer to join their team and help them maintain their high standards of service. Role Overview: As a 2nd Line … team and other technical experts to ensure the seamless operation of their clients' IT systems, particularly focusing on Microsoft 365 environments. Key Responsibilities: Provide 2nd line technical support to clients, both remotely and on-site as required. Troubleshoot and resolve issues related to Microsoft 365, including email more »

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: 2nd Line Support Engineer Join us as a 2nd Line Support Engineer at Comms-care and play a pivotal role in … and thrive in an innovative environment, this is your chance to make a significant impact on both our clients and our company. As a 2nd Line Support Engineer you will: Provide 2nd line technical support to clients, addressing issues related to hardware … regular progress updates to customers To set you up for success we are looking for the following skills and experience Proven experience as a 2nd Line Support Engineer or similar role in an IT environment. Knowledge of Cisco networking equipment and systems would be advantageous more »

2nd Line Infrastructure Engineer - Job Opportunity Location: Warrington (On-site, 5 days a week) Salary: £28,000 - £33,000 (DOE) Experience: Minimum 3 years in 2nd Line Support - Please do not apply without this experience. Role Summary: We are seeking a skilled … 2nd Line Infrastructure Engineer to join our IT team in Warrington. This role offers the opportunity to work with a variety of IT systems and solutions, providing in-depth technical support and contributing to the security and efficiency of our IT infrastructure. Youll be a … key player in maintaining our systems, supporting users, and driving continuous improvement. Key Responsibilities: Technical Support: Deliver advanced 2nd Line support for Mac/PC environments, servers, and cloud infrastructure, handling a diverse range of technical issues with confidence. System Maintenance: Manage and maintain critical IT systems more »

Role: 1st/2nd Line IT Engineer Location: Liverpool Salary: £23,000 - £28,000 DOE Our client, a successful family run business (since the 1980's!) are growing their team and looking for an enthusiastic 1st/2nd Line IT Engineer to help support their internal user base and assist with current and future IT projects. Responsibilities: Provide 1st and 2nd Line IT Support to an internal user base of 200+ Log, triage and resolve incoming tickets Build, maintain and install hardware across the office Software … table! Please apply if it sounds like something you are interested for immediate consideration! Keywords: IT Support Engineer, IT Technician, 1st/2nd Line, IT Support Analyst, 1st line, Service Desk Analyst, 2nd Line In Technology Group Ltd is acting more »

Role: 2nd Line IT Engineer Location: Liverpool Salary: £32,000 My client is seeking a dedicated 2nd Line Support Engineer to join their team. This office-based role (with the flexibility to work from home 1-2 days per week … Responsibilities: * Serve as the primary contact for incoming Service Desk calls, working closely with IT Support members across various sites to manage 1st and 2nd line incidents and requests. * Support and troubleshoot a range of technologies including desktop applications, Windows 7 & 10, virtualisation (VMWare), Office 365, Windows … Server, Active Directory (AD), and networking components such as TCP/IP and firewalls. * Take ownership of escalated issues from 1st and 2nd line support, ensuring timely resolution within service level agreements (SLAs). * Investigate and resolve configuration and deployment issues. * Perform initial investigations of reported incidents more »

Job Title: 1st/2nd Line IT Engineer Location: Blackburn (BB2) Work Structure: On site Salary: up to £28,000 DOE Passionate about IT and sports? Our client, a leading name in the sports sector are recruiting for a 1st/2nd Line … be supporting the IT infrastructure across a large network including in-person or remote support to staff across the business. Responsibilities: To provide 1st & 2nd Line IT Support to all departments Log and resolve incoming requests Setup & configure IT equipment including Windows, Mac, mobiles, iPads etc. To … Quick learner Good communicator If you would like to be considered please apply for the role! Keywords: IT Support Engineer, 1st/2nd Line, IT Technician, Technical Support Engineer, In house IT Engineer In Technology Group Ltd is acting as an more »

Role: 1st/2nd Line IT Engineer Location: Warrington & Bradford Salary: £26,000 DOE We are looking for an enthusiastic 1st/2nd Line IT Engineer to join a hardware manufacturing company, based in Warrington. Founded by gamers and developers … developers, like building PCs?) Willing to travel to Warrington and Bradford office on a weekly basis Able to support users at a 1st/2nd line base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems Laptop, PC, printer support … interested in this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer In Technology Group Ltd is acting as an Employment more »

2nd Line Engineer - Urgently needed Chester - Hybrid Up to £35,000 DOE We are seeking a skilled and motivated 2nd Line Engineer to join our clients IT support team in Chester. The ideal candidate will have extensive experience working on more »

Role: 1st/2nd Line IT Engineer Location: Manchester (Middleton) Salary: £27,000 DOE We are looking for an enthusiastic 1st/2nd Line IT Engineer to join a market leading, award winning manufacturing company, based in Middleton, with occasional … interested in this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer, 1st line, IT Support In Technology Group more »

Job Description: As a 2nd Line Support Engineer, you will play a crucial role in delivering high-quality IT support to our clients. You will be responsible for resolving technical issues that have been escalated from the 1st Line Support team, ensuring minimal … role requires a strong understanding of ITIL best practices, proficiency in Active Directory, and hands-on experience with Office 365 administration. Key Responsibilities: Provide 2nd line support to end-users, handling escalated technical issues with a focus on timely resolution. Manage and maintain Active Directory, including user … updating IT documentation, including procedures, policies, and user guides. Provide occasional on-site support as required. Required Skills and Experience: Proven experience in a 2nd Line Support role or similar, with a strong background in IT support. In-depth knowledge of Active Directory administration and Office more »

Job Title: 1st/2nd Line Helpdesk Engineer Location: Wigan Work Structure: Office based Salary: £25,000 - £30,000 We are working with an expanding Managed Service Provider in Wigan who pride themselves in fantastic customer service, specialising in managed security infrastructure, IT support and … take your career to the next level, please apply for immediate consideration! Keywords: IT Support Engineer, MSP Engineer, 1st/2nd Line, Helpdesk Technician, Help Desk In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

Role: 2nd Line IT Engineer Location: Manchester Salary: £32,000 Role Overview: My client is seeking a skilled IT professional to join their team as a 2nd Line Support Engineer. In this role, you will leverage your technical expertise to efficiently resolve … queries that cannot be addressed at the 1st Line level. Demonstrated experience in troubleshooting and problem resolution is essential. Key Responsibilities: * Provide 2nd and 3rd line support to our 700-user base, acting as the bridge between the Service Desk and 3rd Level support teams. … Deliver desktop support to users within the office environment. * Handle 1st Line support via telephone, email, and in-person as needed. * Contribute to and maintain the IT Knowledge Base to assist the Service Desk team. * Build, configure, and support IT user assets, including laptops, iPhones, and desktops. * Serve more »

Role: IT Support Engineer Location: Preston Salary: £22,000 - £35,000 Industry: IT Services & Consulting A Microsoft Partner who has an incredible reputation both within the Tech world and with their staff are on the lookout for a new team member due to new client wins and expansion … Windows Server Windows OS Exchange/Office 365 Hyper-V/VMWare Active Directory Networking skills This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible and … and successfully. Please send through your CV if you think this one looks good for you! Keywords: IT Support,1st Line Support, 2nd line Support, Desktop Support, Remote Support, Senior IT, IT Support Company, Networking, Firewalls, Windows Server, Exchange, Office 365, Active Directory, Managed Services more »

A great opportunity for an ambitious and talented individual to join our IT support & services company. You will be working as a 1st/2nd Line Support Engineer for desktop, server and VoIP support. There may be a future opportunity to progress into a 3rd … line support role. Please note: This is an office based role with occasional client site visits. Covering the North West of England from our offices in Oldham, we provide support & consultancy to a varied client base, covering a wide range of industries. This opportunity is for someone who more »