2ndLine Support Engineer/SecondLine Support Engineer Office based in Havant Salary from £30,000 All candidates should make sure to read the following job description and information carefully before applying. - £35,000 This 2ndLine Support Engineer/SecondLine Support … join a growing MSP supporting their clients to deliver a transformative, modern workplace environment. Package Salary from 30,000 - 35,000 23 days paid holiday Bank holidays Pension Scheme 2ndLine Support Engineer/SecondLine Support Engineer Responsibilities: Managing deployment and administration of Microsoft 365 Product components (e.g. Azure, Intune … and some on-premises environments; including security, availability, performance, interoperability, and reliability. Build out the configuration and manage the rollout of corporate systems, including Microsoft Endpoint for device management. 2ndLine Support Engineer/SecondLine Support Engineer Requirements: First-hand administration and implementation experience with Microsoft 365 platform. Solid problem More ❯
Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
LIMA Networks LTD
2ndLine MWP Engineer We’re looking for a 2ndLine Modern Workplace Engineer. as a vital member of LIMA’s Service Desk team, you will play a key role as an experienced 2ndLineEngineer, actively engaging with customers and taking ownership of technical issues. We … knowledge to troubleshoot and identify technical issues raised by our monitoring platform or by customer engagement. Continuing to either resolve or provide a clear escalation to the 3rd Line engineers, whereby you will assist in the resolution and still develop your skillset Provide a knowledgeable point of technical escalation relating to your skillset and assist our CSMs, who … our customer environments. Support our customers through planned release management processes by planning, preparing, conducting, and documenting the process. Align to the On-Call rota as an escalation engineer that will support LIMA customers outside of standard business hours and weekends in a 1-week-in-4 rota. To be successful in this role, you have proven experience More ❯
an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career growth will increase. You will be joining a collaborative team that adopts a joint action approach to solving problems. Teamwork is … voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will collaborate closely with the 3rd-line Support and Development teams, where you will read and assess Python and JavaScript code for streamlined operations and solutions. This is a highly analytical role in which you will More ❯
bolton, greater manchester, north west england, united kingdom
ConnexAI
an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career growth will increase. You will be joining a collaborative team that adopts a joint action approach to solving problems. Teamwork is … voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will collaborate closely with the 3rd-line Support and Development teams, where you will read and assess Python and JavaScript code for streamlined operations and solutions. This is a highly analytical role in which you will More ❯