Customer Service Engineer 2nd Line
Twickenham, Middlesex, England, United Kingdom
Advanced Resource Managers Limited
who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible for the technical implementation and … Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers … travel regularly- both within UK and to Vienna HQ Allow for Security Vetting (SC/NPPV3) Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise/Cloud based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management More ❯
Employment Type: Full-Time
Salary: Salary negotiable
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